Jury Assistant
CurrentThis position is located within the Jury Department in Chicago, Illinois, and reports to the Jury Data Quality Analyst. The Jury Assistant performs administrative and customer service work to assist and prepare qualified jurors for jury selection, in accordance with approved internal controls, procedures, and rules. This position ensures efficient and fair operations related to the selection, qualification, summoning, orientation, management, and payment of jurors for petit and grand juries. Perform duties relating to the preparation and mailing of juror qualification materials. Assist in the receipt, processing, and sorting of qualification questionnaires. File, sort, and process juror qualification summonses, and process incoming jury mail. Assist with the coordination of jury panels for judges on empanelment day, including monitoring and recording juror attendance, and assisting with juror orientations. Prepare and mail summons notices and forms and prepare attendance certificates on behalf of jurors. Process returned summons (including data entry and preparing excusal letters). Operate the Court’s Jury Management System (JMS) and e-juror component of JMS and other automated systems. Answer a high volume of telephone calls and emails from prospective jurors seeking guidance about their service to the Court. Greet jurors and welcome them to the Court. Assist potential jurors with the check in process, daily parking validation and answer questions. Assist with completing follow-up procedures to prospective jurors with incomplete questionnaires, and persons failing to return their questionnaires. Perform other duties as assigned.
