Declan File Email & Phone Number

Gainsborough

•Writing, typing, maintaining up minutes for HUB, Community Innervations and Plan team meetings so actions can be chased up and checked off.•Joining in with community projects to aid in making a difference for the people within the community that the business serves.•Taking calls, solving queries from callers, where possible, and taking accurate messages then delivering to the relevant colleague so all calls are dealt with accordingly.•Ensuring documents to tenants and colleagues – gas service certificates to tenant to be compliant and business updates to colleagues.•Keeping an accurate record of house packs completed so health and safety guidelines are met and are accessible for audits. •Ensuring important appointments are input into industry specific IT packages (Orchard and Vixen) so both sides of the joint venture can access and monitor amendments to appointments•Removing excuses for tradesmen that need to go to meeting by sending them reminder texts using Mobysoft.•I investigated claims of missed appointments after tenants said they had received a text, the result was the text was by the system and not a colleague, after the job had to be allocated to a day even without an agreement between both parties.•Checking and ticking off new deliveries when they arrive, an example being uniform ordered for tradesmen, so an accurate record can be kept and spending could be managed.•Maintaining and checking safety spreadsheets then scanning the relevant paperwork to meet company guidelines – including van checks, WIPs, permits and waste transfer forms. •Collecting and ordering stationery so not to run out such as specific envelopes only used within Galatia for gas certificates•Booking events and rooms for colleagues for example the golf club for colleagues to have meetings•Increasing the number of first time entries for gas services by ringing the day before.•Basic administration tasks – photo copying, scanning and shredding of confidential information

Swaton

• Completed a weekly cash book and helped with a client database from which invoices could be created. • I researched competitors to makes sure the company’s prices remained competitive.• Completed stock takes of the roses so that the company knows the amount of stock in each variation. • I also worked in one of their retail outlets where I handled cash and made beverages.