I co-founded this private consultancy firm alongside three partners to bridge the gap between business needs and technical solutions by creating and implementing scalable EDI supply chain solutions to drive efficiencies and measure impact for organisations.One of the completed projects includes the development of a comprehensive consultation report for an e-commerce furniture company seeking to enhance warehouse efficiency.I have also conducted training sessions for clients on… Show more I co-founded this private consultancy firm alongside three partners to bridge the gap between business needs and technical solutions by creating and implementing scalable EDI supply chain solutions to drive efficiencies and measure impact for organisations.One of the completed projects includes the development of a comprehensive consultation report for an e-commerce furniture company seeking to enhance warehouse efficiency.I have also conducted training sessions for clients on best practices in EDI, API and other integration methodologies. Show less

I was promoted to lead a five-strong team with focus on creation of automated solutions across global supply chain integration, under the supervision of the US Senior Manager. During the period, I achieved operational savings of $1.5M annually and enhanced operational efficiencies by reducing operational teams ticket turnaround time and volume by 50%, and strengthening overall compliance of integrations by 40%. Also, I devised a machine learning solution to identify integration issues per… Show more I was promoted to lead a five-strong team with focus on creation of automated solutions across global supply chain integration, under the supervision of the US Senior Manager. During the period, I achieved operational savings of $1.5M annually and enhanced operational efficiencies by reducing operational teams ticket turnaround time and volume by 50%, and strengthening overall compliance of integrations by 40%. Also, I devised a machine learning solution to identify integration issues per supplier. Show less

I advanced to lead and develop 12-member Integration Monitoring and Inventory Compliance teams. Six months later, I was promoted with added responsibility for four-strong Catalogue Health team focused on product availability. I grew the initial team by four and introduced a successful three-tier system headed by a manager, which was adopted across the group.Notable achievements include establishing four highly motivated teams, demonstrated by consistently high eNPS scores, and winning… Show more I advanced to lead and develop 12-member Integration Monitoring and Inventory Compliance teams. Six months later, I was promoted with added responsibility for four-strong Catalogue Health team focused on product availability. I grew the initial team by four and introduced a successful three-tier system headed by a manager, which was adopted across the group.Notable achievements include establishing four highly motivated teams, demonstrated by consistently high eNPS scores, and winning the annual ‘Adapt and Grow’ award in recognition of the Catalogue Health team’s transformation. I was instrumental in resolving a problem one of Wayfair’s key European supplier, which saved millions in transit fees and slashed complaints.In addition, I trained the Tier 3 team to handle high-level technical issues previously managed by the US engineering team, which enhanced SLA performance globally, and made a significant contribution to the successful migration of 1,500 suppliers to improve data security groupwide. Show less

I was appointed to independently build integration monitoring from scratch and standardise EDI integrations across Wayfair Europe. Highlights include pioneering the development of EDI monitoring systems, still in use today, which slashed supplier ticket volumes and transformed the backlog to manageable levels.Also, I delivered thousands in cost savings by standardising maps and eradicating custom integrations with major suppliers globally, and revamped the onboarding process, boosting… Show more I was appointed to independently build integration monitoring from scratch and standardise EDI integrations across Wayfair Europe. Highlights include pioneering the development of EDI monitoring systems, still in use today, which slashed supplier ticket volumes and transformed the backlog to manageable levels.Also, I delivered thousands in cost savings by standardising maps and eradicating custom integrations with major suppliers globally, and revamped the onboarding process, boosting supplier satisfaction levels. Show less