Declan Gillies Email & Phone Number

Australia

Melbourne, Australia

I took on this newly created role to address some operational gaps that existed within the HP retail business, whilst also taking on the role of Country Lead for HP's Global Partner engagement program and establishing HP's trading partnership with Amazon in AustraliaOperationally, I was able to establish and lead a high performing team that was responsible for enhancing process efficiencies and partner satisfaction, with a strong focus on supporting sales.- Hired, trained and lead a team of 5- Successfully developed and implemented processes to reduce marketing/finance claim TAT's from months to days, improving customer satisfaction whilst reducing HP's exposure.- Established reporting tools and processes that automated manual processes ensuring accurate and timely data was accessible to drive business outcomesLeveraging my extensive sales background, I was able to apply a sales lens to the operational side of the business, which helped restore partner confidence in HP's operational capabilities, drive positive sales outcomes for HP, whilst creating strong working relationships with the multiple business functions across HP. As country lead for HP's Global partner engagement program, I was responsible for setting, tracking and Influencing HP's retail partners across metrics relating to:- Revenue Performance- Instore execution: Ranging, Display, Promotion- Online execution: Content, SEO, Brand Compliance- RebatesThis program touched every part of HP's Consumer business, requiring high level stakeholder engagement and management both internally and externally.Establishing the trading relationship with Amazon required me to lean on both my sales and operations skillset, whilst growing my knowledge of the Etail business. The process of creating a suitable trading agreement through to product ranging, promotional plans, content management for an etail business was a great experience and has proved beneficial with the rapid increase of online sales.

Led a high-performing sales team, focusing on achieving individual and team sales goals, and promoting HP’s values and objectives in all customer interactions.

Forest Hill

As National account manager, my primary responsibility was the end to end management of the JB HiFi account, developing and executing strategic sales plans that consistently exceeded sales targets and strengthened market positioning.- Grew JB HiFi Account to be HP's Number 1 PC Account- Recognized as APJ Salesperson of the year 2013- Awarded HP High Achiever Award 2014- Strong understanding of retail landscape- Disciplined forecasting - Ability to develop effective promotional plans- Strong working relationships from C level to instore

Managed the JB HiFi account for Canon, across imaging and print.- Grew JB HiFi to be Canon No 1 Account- Exceeded Sales targets each year

• Managed 80+ individual accounts throughout Metro/Regional Victoria• Dealt with retailers such as Harvey Norman, Good Guys, Officeworks, Dick Smith, JB Hi-Fi. • Daily interaction with store proprietors and sales staff• Achieved sales budget each year in this role