Declan Mccarthy Email & Phone Number

Kinsale, County Cork, Ireland

County Cork, Ireland

• Dealing with reservations by phone & email for both the suites & golf.
• Tend to the needs of members and guests whilst anticipating requests. Create an environment thatfacilitates a welcoming, enjoyable Club experience.
• Working in a positive, cooperative, and pleasant manner with members, colleagues, and management.
• Dealing with the guests & members on a daily basis throughout the season.
• Check in & out of guests & members.
• Perform all tasks and duties as determined necessary by management.

Kinsale, Munster, Ireland

• Full responsibility of the hotel when on shift.
• To ensure appropriate levels of customer care are delivered at all times.
• To ensure a consistent standard of food quality and presentation in all areas.
• To ensure SOP's are adhered to and service standards are consistent.
• To ensure there is effective and appropriate supervision in areas of responsibility at all times.
• Implement training as required as per the SOP's.

Kinsale

Roles & Responsibilities:Responsible for the Front of House Team; including Front Desk, Reservations, Guest Relations, Switchboard, Front of House & Night Porters.Revenue Management, full control of all 3rd party booking engines aswell as home website. Updating rates accordingly & close outs. To roster staff in accordance to business demand.To put forward.

Kinsale

• Responsible for;
• Yield Management
• Monitoring 3rd party websites & adjust accordingly
• Rate Management & Closeouts
• Process reservations by telephone, email, fax
• Answering incoming calls and assisting with reservations, confirmations, room need requests and questions.