Declan Mcdermott
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Declan Mcdermott Email & Phone Number

Director of Global Provider Networks at Healix International
Location: Crawley, England, United Kingdom 7 work roles 1 school
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Current company
Healix International
Role
Director of Global Provider Networks
Location
Crawley, England, United Kingdom
Company size
370 employees

Who is Declan Mcdermott? Overview

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Quick answer

Declan Mcdermott is listed as Director of Global Provider Networks at Healix International, a company with 370 employees, based in Crawley, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Declan Mcdermott.

Declan Mcdermott previously worked as Director of Global Provider Networks at World Travel Protection and Operations Manager at World Travel Protection. Declan Mcdermott holds Bachelor Of Arts - Ba, Music from Solent University.

Company email context

Email format at Healix International

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Healix International

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Profile bio

About Declan Mcdermott

A self-motivated, reliable and professional individual who has a passion to succeed. A great team player who is comfortable working on his own initiative or as part of a wider team. Has the ability to work under pressure by prioritising a demanding workload. Excellent communication skills both verbal and written with high levels of integrity.

Current workplace

Declan Mcdermott's current company

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Healix International
Healix International
Director of Global Provider Networks
Crawley, GB
Website
healix.com
Employees
370
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Company profile
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7 roles

Declan Mcdermott work experience

A career timeline built from the work history available for this profile.

Director Of Global Provider Networks

Current
World Travel Protection

Greater London, England, United Kingdom

Oct 2024 - Present

Operations Manager

World Travel Protection

London, England, United Kingdom

Providing day to day operational management within the Medical Assistance department and oversight of the assistance platform. Leading a focused team within a culture of best practice, through dedicated continuous improvement to enable a customer first approach

Jul 2022 - Oct 2024

Team Manager

Axa

Redhill, United Kingdom

  • Leading a high performance team within a busy contact centre
  • Manage a new team of apprentices completing a Customer Service Level 1 qualification
  • Managing the apprentices over a 15-month period, along with monthly 1-2-1’s with an exterior tutor to assist in the completion of their apprenticeship
  • Responsible for providing coaching and support to regular full time claims agents, unlocking potential through SMART techniques and steering them towards appropriate training and development opportunities
  • Listening to, writing up and feeding back 4 x Quality Assessments each month, for each agent within my team (approx. 12-15)
  • Ensuring 80/20 SLA’s are reached on a daily, weekly and monthly basis. This is done through intense focus on Average Handling Times and working alongside the operational planning team to ensure our daily and weekly.
Sep 2019 - Jun 2022

Customer Service Team Lead

Healix Health Services

Esher

  • Providing proactive and timely, remote medical assistance service to the UK Government employees and dependants based overseas
  • Delivering a consistent high standard of customer service
  • Actively managing and progressing complex medical cases on a daily basis
  • Managing a team of 30 (administrators, coordinators, nurses and doctors)
  • Working to support the operation managers with day to day management of the office
  • Interacting and corresponding with clients, written and face to face
Jun 2017 - Sep 2019

Assistant Manager

Cavendish Care

Crawley

  • Opening of a brand new provision (care home) integrating a new staff team
  • Integrating new tenants into the home
  • Setting up all paperwork, rotas and legalisation involved
  • Action planning and deadline meeting
  • Daily use of Microsoft office, Outlook and telephone
  • Dealing with a large and challenging work load
Jun 2015 - Jun 2017
Team & coworkers

Colleagues at Healix International

Other employees you can reach at healix.com. View company contacts for 370 employees →

DP Diana Pérez Diana Pérez Colleague at Healix InternationalColombia, Colombia View → RR Raquel Recuero Raquel Recuero Colleague at Healix InternationalSingapore, Singapore, Singapore View → LS Lucy Stone Lucy Stone Colleague at Healix InternationalUnited Kingdom, United Kingdom View → SO Sean O'Neill Sean O'Neill Colleague at Healix InternationalFarnborough, England, United Kingdom, United Kingdom View → LM Liza Maja Dobrowolska Liza Maja Dobrowolska Colleague at Healix InternationalKingston Upon Thames, England, United Kingdom, United Kingdom View → EG Elisa Goldsbrough , Bsc, Pgdip (Assoc Cipd) Elisa Goldsbrough , Bsc, Pgdip (Assoc Cipd) Colleague at Healix InternationalThames Ditton, England, United Kingdom, United Kingdom View → MC Melissa Crawford Melissa Crawford Colleague at Healix InternationalLondon, England, United Kingdom, United Kingdom View → TO Tom Ovens Tom Ovens Colleague at Healix InternationalUnited Kingdom, United Kingdom View → JA Jason A. Jason A. Colleague at Healix InternationalUnited Kingdom, United Kingdom View → AD Alice Duman Alice Duman Colleague at Healix InternationalUnited Kingdom, United Kingdom View →
1 education record

Declan Mcdermott education

FAQ

Frequently asked questions about Declan Mcdermott

Quick answers generated from the profile data available on this page.

What company does Declan Mcdermott work for?

Declan Mcdermott works for Healix International.

What is Declan Mcdermott's role at Healix International?

Declan Mcdermott is listed as Director of Global Provider Networks at Healix International.

Where is Declan Mcdermott based?

Declan Mcdermott is based in Crawley, England, United Kingdom while working with Healix International.

What companies has Declan Mcdermott worked for?

Declan Mcdermott has worked for Healix International, World Travel Protection, Axa, Healix Health Services, and Cavendish Care.

Who are Declan Mcdermott's colleagues at Healix International?

Declan Mcdermott's colleagues at Healix International include Diana Pérez, Raquel Recuero, Lucy Stone, Sean O'Neill, and Liza Maja Dobrowolska.

How can I contact Declan Mcdermott?

You can use AeroLeads to view verified contact signals for Declan Mcdermott at Healix International, including work email, phone, and LinkedIn data when available.

What schools did Declan Mcdermott attend?

Declan Mcdermott holds Bachelor Of Arts - Ba, Music from Solent University.

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