Declan Morgan Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, England, United Kingdom

Grande Prairie, Alberta, Canada

• Implemented and optimized six new terminal servers to cater to the needs of 350 daily active users. Employed FSLogix and custom scripts to efficiently manage user profile disk sizes.• Oversaw the administration of a Dell Wyse system comprising more than 260 devices. Ensured regular software updates and implemented robust security measures.• Pioneered the adoption of Microsoft Intune as the centralized Mobile Device Management (MDM) platform for all company laptops and mobile devices… Show more • Implemented and optimized six new terminal servers to cater to the needs of 350 daily active users. Employed FSLogix and custom scripts to efficiently manage user profile disk sizes.• Oversaw the administration of a Dell Wyse system comprising more than 260 devices. Ensured regular software updates and implemented robust security measures.• Pioneered the adoption of Microsoft Intune as the centralized Mobile Device Management (MDM) platform for all company laptops and mobile devices. This initiative aimed to deliver a seamless user experience across devices.• Designed and developed an in-house software solution encompassing a secure database and web front-end. The solution was deployed to effectively track and manage all corporate assets while prioritizing data security.• Provided comprehensive end-user support for a diverse workforce of over 600 employees on a daily basis. Diagnosed and resolved common Windows issues to ensure smooth operations and user satisfaction. Show less

Grande Prairie, Alberta, Canada

• Provided expert consultation to Costco members, offering tailored solutions on a wide range of smartphones and accessories, aligning individual requirements with suitable product offerings.• Demonstrated an expert understanding of product features and benefits, delivering exemplary customer service to maximize member satisfaction and foster long-term loyalty.• Engaged in ongoing professional development, remaining informed about industry trends, product launches, and promotional… Show more • Provided expert consultation to Costco members, offering tailored solutions on a wide range of smartphones and accessories, aligning individual requirements with suitable product offerings.• Demonstrated an expert understanding of product features and benefits, delivering exemplary customer service to maximize member satisfaction and foster long-term loyalty.• Engaged in ongoing professional development, remaining informed about industry trends, product launches, and promotional campaigns to maintain up-to-date expertise and a competitive edge. Show less

County Dublin, Ireland

• Engaged with customers to educate and promote the product/service to boost overall sales.• Debugged hardware issues with computers and printers necessary to the everyday success of the job.• Collaborated with 5-10 person teams to ensure daily and weekly sales targets were met.

County Dublin, Ireland

• Engaged with customers to educate and promote the product/service to boost overall sales. • Debugged hardware issues with computers and printers necessary to the everyday success of the job. • Collaborated with 5-10 person teams to ensure daily and weekly sales targets were met.

Belfast, United Kingdom

• Ensured a clean and hygienic work environment, prioritizing sanitation while completing assigned recipe preparations under the guidance of the Sous Chef.• Demonstrated proficiency in the proper storage and rotation of fresh produce, meat, and fish products, adhering to the First-In, First-Out (FIFO) method.• Provided valuable support to the Sous Chef and Head Chef in a fast-paced restaurant setting, assisting with the efficient preparation and fulfillment of customer orders.

Fort St.John, Bc, Canada

• Greeted and seated guests with a positive, welcoming and friendly attitude.• Expedited food from the kitchen ensuring correct plating, temperature and timing of orders.• Cooperated with FOH and BOH staff to ensure customer satisfaction of the highest standard in a fast-paced environment.

Computer Science, Computer Science, 3.43/4.20

Activities and Societies: First and Second year representative for NetSoc Classes: Software Engineering Project 1 A- Software Engineering.

B.Sc Computer Science, Computer Science, Pass

Completed an year at Queen's University Kingston as part of the UCD Exchange programme. Classes: Human-Computer Interaction Game Design.

Education record

Graduated with Honours and obtained 520/620 points.

Education record

Completed and obtained 10 GCSE grades: 1A*,5A, 4B.