Declan S. Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Facilitate weekly training sessions for team members and deliver training content to build competency- Evaluate team members at quarterly assessments, providing meaningful feedback to enable improvement

Ottawa, Canada Area

- Provide emergency medical care on-campus to persons in need of assistance, sometimes in stressful or life-threatening situations- Maintain life-saving equipment for emergency interventions and training to ensure prompt and effective patient care- Co-operate with Campus Safety Services, emergency medical services, and fellow first responders to ensure positive outcomes for patients and seamless transition of care- Develop new first responders through formal and informal mentoring, including teaching, supervising, evaluating, and assisting with skill practice and overall competency development

Ottawa, Ontario, Canada

Responsible for providing continuity between the past and present Executive Team, supporting and advising the current Executive Team where required.

Ottawa, Ontario, Canada

- Coordinated team members and other executives to ensure effective operations- Cooperated with the Resources Executive to ensure responsible use of student levy funding in accordance with team, department, and university policy.- Reviewed the annual budget and helped present it to department leadership- Managed personnel in all aspects including professional development, serious indecent debriefing, personnel file management, and responding promptly to member questions and concerns- Fully developed and implemented COVID-19 operations protocols through the creation and ongoing revision of a COVID-19 operating policy that allowed service delivery to continue throughout the COVID-19 pandemic- Communicated regularly with departmental leadership to provide updates on team operations, input on departmental policies, and assist departmental leadership with team oversight- Ensured seamless integration of volunteer first responders and full-time Campus Safety Services staff- Responded and reacted to issues as they arose, worked with members and management on a proactive basis to deal with problems before they arose.- Co-operated with a variety of other university departments on an as-needed basis- Fostered team cohesion and morale amongst approximately 40 volunteer first responders, including oversight and implementation of responder appreciation programs, team building events, and continuous professional development- Acted in place of other members of the Executive Team when required, including a period as the Acting Training Executive in addition to my role as Executive Manager

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Managed up to twenty associates at any given time, coordinating front-end activities to meet business needs and ensure compliance with Employment Standards Act regulations on hours of work and meals - Assisted in the development and management of programs to encourage associate engagement and participation in charitable campaigns/incentive programs to foster good-will amongst associates, management, and the store community- Ensured associate compliance with company policy and other applicable regulations- Contributed to workplace health and safety by reporting and addressing hazards where possible and ensured associates were aware of applicable health and safety policies- Co-operated with management to ensure business needs are met throughout the store through effective staff deployment and providing leadership to the front-end- Resolved customer complaints by providing superior customer service and taking steps to address the root causes of customer issues where possible

- Provided support throughout the store to multiple areas and departments as required by management- Worked with minimal supervision to accomplish goals set by store management often requiring effective problem solving, attention to detail, and collaboration with other associates- Assisted in multiple departments throughout the store, often switching with short notice as business needs developed- Cross-trained in various departments/roles including Front-End, Seasonal Garden Center, Electronics, Photo Center, Grocery Home Shopping, and Fulfillment

- Ensured positive customer interactions at checkout through building a rapport with customers and promoting additional Walmart services and products- Ensured adherence to company policies and standards relating to checkout

Master Of Infrastructure Protection And International Security

Bachelor Of Public Affairs And Policy Management (Honours), Specialization In International Policy Studies (Security And Intelligence)

Minor in History