Declan Murphy Email & Phone Number

San Francisco Bay Area

Merged two of the most sensitive fields in Operations—Hacker Escalations & Appeals—into one unified team focused on education and growth. Our aim is to level up hackers, program owners, and internal teams on how to best engage with de-escalation techniques that will lead to positive outcomes for all involved.

San Francisco Bay Area

Worked collaboratively with Security Operations (SecOps), Support, Account Management and Technical CS Management teams to identify and contain sensitive information leaks (PII), disruptive penetration testing (DoS/DDoS), and many other high impact concerns. Developed and implemented plans to reduce and address common issue types within our growing Cyber Security community, building relationships and trust with both business clients and our international "crowd" of Researchers (aka Hackers).

San Francisco Bay Area

Accolades:October 2021 - Bugcrowd'er Of The Month (Organization Level)July 2021 - Operations Employee of the Month (Operations Level)Full service Escalations Engineer leveraging my background in customer service, legal assistance, improvised performance, and world-class hospitality to customize and adapt Bugcrowd's practices to best suit our Customer's and Researcher's needs. Bugcrowd is the world's #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world's most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.

Chicago, Illinois, United States

Built websites for some of the America's most creative rappers including Young Thug (http://slime.surf) and Migos (migosadlibs.com). Utilized my unique perspective on our digital culture to bring ideas and visions to life. Developed projects for COMPLEXCON, Bad Bunny, and 300 Entertainment.Capstone project:Naniel app: a web app that users can use to donate their art (or other objects of value) directly to charitable causes, allowing the user (artist/collector) to choose what their cause is (or who their Naniel is) and allows them to set either a fixed price or an auction for the item (with 100% of the proceeds going to the people in need). The app also functions as a philanthropic art community where artists can connect and share their concerns for the world. Bootcamp: Learned fundamentals and best practices in full-stack web development in areas of project architecture, backend, frontend, and how to effectively self-teach new technologiesGenerated technical requirements and determined the most effective solutions, created wireframes, designed schema, and researched outside resourcesBuilt and tested the backend, incorporating external APIsCreated pages and RESTful routes, made web requests to retrieve data, formatted and styles results, incorporated libraries and themes

Chicago, Il

Performed legal duties at Chicago City Hall, the Cook County Building and the Daley Center to aid my legal team's needs. Filed time-sensitive motions, sent demands, requested and notarized documents and was the "legs and face" of our organization. Organized decades of old paper records into a clean, organized set of easily searchable indexes which led to tens of thousand of dollars in company savings. Worked with both city software and internal software to search, scan, record, transmit, and file legal records. Made strong relationships with the city workers in each of our sectors in order to efficiently utilize "The Machine" that is Chicago politics.

New Orleans, La

Opened and established the latest of the Ace Hotel chain. I was the only non-native New Orleanian on the team, and used my performance skills & love of New Orleans' rich culture and history to help direct hotel guests to the best spots in the city. On the technical side, I secured social media handles and worked with Atelier to provide key insights for our in-house Twitter and Instagram social media manager.

Bar Harbor, Me

This theatre, which opened when I was 14, was my personal introduction to Chicago. The owners were former Chicagoans, and the cast members (flown in every summer for 2- or 3-week contracts) were the best of the best of Chicago improvisers.

Chicago, Il

Chicago, Il

Chicago, Il

Chicago, Il

Education record

Bachelor'S Degree, Applied Analytics In Interactive New Media (Computer Science)

Activities and Societies: "Design, Art, & Technology: Innovation Synergy" Grant Recipient, Committee on Community Activities, Future Music.

High School Diploma

Activities and Societies: Class President, National Honors Society, All-Festival Cast at Maine State Drama Festival