The Role:My role requires an experienced IT Business Analyst with a thorough understanding of business processes, excellent analytical skills, and the ability to translate business requirements into technical specifications. I report into the Head of IT Management and I work closely with senior stakeholders to gather and unpack complex requirements, create functional specifications, and ensure that the software development meets the business needs.Key Responsibilities… Show more The Role:My role requires an experienced IT Business Analyst with a thorough understanding of business processes, excellent analytical skills, and the ability to translate business requirements into technical specifications. I report into the Head of IT Management and I work closely with senior stakeholders to gather and unpack complex requirements, create functional specifications, and ensure that the software development meets the business needs.Key Responsibilities include:- Working with stakeholders to gather and analyse business requirements- Translate business requirements into technical specifications- Create functional specifications, use cases, process flows, and other documentation as required- Collaborate with software developers and QA teams to ensure that technical solutions meet business requirements- Facilitate communication between business stakeholders and technical teams- Participate in project planning, estimation, and scheduling- Support the Test Manager with test plans, test scripts and UAT testing- Provide support to end-users during system implementation and post-implementation- Identify opportunities for process improvement and recommend solutionsI am a highly motivated and organised individual that is comfortable working in a fast-paced environment and I am self-starter. I am capable of turning complex business requirements into technical specifications, utilising a number of different schematic methodologies to interpret these to both technical and business resources. My experience working as an IT Business Analyst and working specifically in IT change projects assists me in my role. Show less

As a Senior Business Analysts and Business Architect. I drove the requirements gathering sessions and the scoping, requirements gathering and implementation of an API integration within the Payroll and Human Resource spaces, for the entire Harmony workforce. I advised on and helped ensure a phased approach was adopted. I was involved in the project and implementation team for Phase A and more from an Architectural perspective for Phase B of the project.

I assess business needs and evaluate existing systems to improve services and drive digital transformation. I direct solution analysis, design, development, integration, maintenance, and enhancement activities. I champion project excellence through continuous process improvements, solution architecture, open team communication, and industry best practices. I guide numerous internal and external client projects through effective business analysis and project management.The client is… Show more I assess business needs and evaluate existing systems to improve services and drive digital transformation. I direct solution analysis, design, development, integration, maintenance, and enhancement activities. I champion project excellence through continuous process improvements, solution architecture, open team communication, and industry best practices. I guide numerous internal and external client projects through effective business analysis and project management.The client is First National Bank, one of the 4 major banks in South Africa, offering various financial products and services, including retail, corporate, and investment banking.◆ Oversaw key projects such as ATM Migration, Fuel & Fleet Migration, and Fixed & Repository Reporting.◆ Successfully documented intricate business requirements within challenging deadlines while ensuring comprehensive coverage of key payment functionalities.◆ Drove business requirement elicitation workshops, applying best practice methods to decipher complex requirements and align with business needs.◆ Conducted multiple collaborative sessions with IT, testing, and downstream areas to ensure the developed solutions met the documented requirements.◆ Oversaw migration processes for major clients including Total, Shell, Sasol, and Engen, aimed at minimising any potential impact on operations.◆ Facilitated migration sessions to smoothly transition multiple Merchants and third-parties from the legacy to newly acquired system. Show less

I led a 21-member team in the conception, design, and execution of an industry-recognised internship program, overseeing four critical workstreams.◆ Successfully delivered the internship program within the designated timeline and budget.◆ Mentored and guided more than 50 interns throughout participation within the program.◆ Delivered regular progress updates and milestone reports to the Executive Committee.

The client in this role was Rand Merchant Bank, a leading investment bank in South Africa and part of the broader FirstRand Group, catering to corporate clients, institutional investors, and high-net-worth individuals.◆ Oversaw the entire system development lifecycle of the Golden Source Client & Counterparty data program with a successful delivery.◆ Governed business requirements elicitation, change management, solution implementation, user training sessions, and overall… Show more The client in this role was Rand Merchant Bank, a leading investment bank in South Africa and part of the broader FirstRand Group, catering to corporate clients, institutional investors, and high-net-worth individuals.◆ Oversaw the entire system development lifecycle of the Golden Source Client & Counterparty data program with a successful delivery.◆ Governed business requirements elicitation, change management, solution implementation, user training sessions, and overall project management activities.◆ Drove the implementation of a hierarchical structure of Merchants and acted as the lead for all production support activities related to Client Master Management Migration.◆ Offered post-implementation support to addressing any challenges after the system’s integration into the operational environment. Show less

I led the delivery of comprehensive process maps for “As-Is” and “To-Be” business onboarding processes by guiding a team of eight process analysts.◆ Ensured adherence to business requirement specifications and facilitated a more seamless integration of new employees into the organisation.

I spearheaded insurance litigation efforts involving legal drafting, research, court appearances, and negotiation. I conducted in-depth examinations of each case by applying a strong understanding of relevant laws and precedents. I offered strategic legal counsel, upheld the highest ethical standards, and ensured the efficient and effective handling of legal matters.◆ Successfully navigated a diverse range of legal cases from initiation to resolution, while effectively presenting legal… Show more I spearheaded insurance litigation efforts involving legal drafting, research, court appearances, and negotiation. I conducted in-depth examinations of each case by applying a strong understanding of relevant laws and precedents. I offered strategic legal counsel, upheld the highest ethical standards, and ensured the efficient and effective handling of legal matters.◆ Successfully navigated a diverse range of legal cases from initiation to resolution, while effectively presenting legal arguments and gaining favourable case outcomes.◆ Earned recognition and trust from clients and colleagues for meticulous legal analysis and strategic thinking in the resolution of legal challenges and promoting a culture of excellence in legal practice. Show less

Completed articles of clerkship at Hooker Attorneys