Denis Cruickshank Email & Phone Number

Tempe, St. George'S

Call Center

Grenada

The World Bank Group is one of the world's largest sources of development assistance. In fiscal year 2002, the institution provided more than US$19.5 billion in loans to its client countries. It works in more than 100 developing economies with the primary focus of helping the poorest people and the poorest countries. Founded in 1944, the World Bank Group is one of the world's largest sources of development assistance. The Bank, which provided US$19.5 billion in loans to its client countries in fiscal year 2002, is now working in more than 100 developing economies, bringing a mix of finance and ideas to improve living standards and eliminate the worst forms of poverty. For each of its clients, the Bank works with government agencies, nongovernmental organizations, and the private sector to formulate assistance strategies. Its country offices worldwide deliver the Bank's program in countries, liaise with government and civil society, and work to increase understanding of development issues.International Business Xchange with Advanced Matrixx a subsidiary in Grenada

is a systems integration firm that supports network systems for several firms. Responsible for providing planning, design, implementation support and management for several major clients ISP and MSP network connections. These networks are comprised of several T3s providing dedicated channelized T1's, VPN Access, Internet Access onto a Nortel/Bay Accellar 1200 10/100 switched OSPF VLAN environment. Provide senior level support in planning, design and implementation. Cisco Routers - 800,1000,1200, 2500, 2600, 3600,4000, 7200,7500 and 12000.Cisco Switches - 1900, 2800, 2948XLs, 3000,4000, 5500 and 6500.Terminal Servers Load Balancers (Arrow Points), Design and Implement Networks utilizing - RIPv1/2, IGRP, EIGRP, OSPF, BGPv4. Multilayer Switching, VLANs, 802.1q Trunking, EtherChannel, HSRP. IP NAT Network Address Translation strategies. Provided Network designs integrating SiteSmith Managed Firewall products, Nokia Firewall appliance with Checkpoint OS, Cisco Pix, Foundry Switches, Alteon Multilayer Switches and Load Balancers, Netscreen 100/5 VPN solutions. Installed and configured WAN circuits Frame Relay, Sonet, xDSL, ISDN ,T1, T3, ATM; Provide High Availability Redundancy schemes. Create detailed networking diagrams utilizing Visio2000. Create and review detailed Network Documentation.

responsible for finding qualified personnel to fill sub contracting network positions for various clients.Responsibilities included the planning, design and implementation of LAN/WAN technologies throughout the Kodak North American network. Router management and configuration, vendor negotiations, purchase, recommendations for various business infrastructure projects, services contract negotiations, network addressing schemes and administration for IP, IPX, AppleTalk, DECnet, and circuit administration. Implemented migration from a largely bridge-based LAN/WAN environment to an IP Router-based environment. Redesigned the Router based WAN topology based on traffic flow analysis and hardware evaluations. Implemented a fault tolerant collapsed backbone architecture based on Cisco routers and switches. Planned, designed and implemented a fully redundant LAN architecture for the Kodak digital imaging system located at Kodak stores and partner locations. Responsible for the planning, design, implementation and data center relocation of LAN/Wan Network including remote facilities Technologies throughout the Discovery Channel international networks. Router management and configuration, Router management and configuration, vendor negotiations, purchase, recommendations for various business infrastructure projects, services contract negotiations

is a system integration firm specializing in VOIP networksResponsible for the installation and support of telephony systems includingPBX, voicemail, ACD's,IVR's and Cisco's telephony network through the USA. I designed call solutionsfor telephony requests over multiple systems and multiple sites. I had major customerinteraction, close attention to detail, project planning and commitment todelivery within tight timeframes. I was required to follow internal business process flow.

Picture Vision Inc is a software and network integration firm specializing in analog to digital photography conversion and transmission over local area and wide area networks for Kodak Inc.Responsibities included the planning, design and implementation of LAN/WAN technologies throughout the Kodak North American network. Router management and configuration, vendor negotiations, purchase, recommendations for various business infrastructure projects, services contract negotiations, network addressing schemes and administration for IP, IPX, AppleTalk, DECnet, and circuit administration. Implemented migration from a largely bridge-based LAN/WAN environment to an IP Router-based environment. Redesigned the Router based WAN topology based on traffic flow analysis and hardware evaluations. Implemented a fault tolerant collapsed backbone architecture based on Cisco routers and switches. Planned, designed and implemented a fully redundant LAN architecture for the Kodak digital imaging system located at Kodak stores and partner locations.

SPS Corp, is responsible for finding qualified personnel to fill sub contracting network positions for various clientsI was responsible for the design, test, document, implement and training on new, enhanced, or modified applications. In most cases, network configurations changes and system security may be required and would include, but not be limited, to the following: Conduct feasibility studies for establishing the department s new Local Area Networks and expanding the existing ones. Analyze user requirements and make recommendations for the most efficient and economical ways to accomplish the user networking requirements. Perform systems analysis, design and prepare systems specifications for Local Area Network (LAN), Wide Area Network (WAN) and data communication systems.Develop standards and procedures for evaluation of networking hardware, software, and data communicationequipment. Perform data communication design and installation walk-through with vendors. Setup Network servers and workstations using Novell and Microsoft network operating system software. Develop test plan for setting up new and expanding existing LAN and WAN for the department. Troubleshoot complex hardware and software problems for the network. Provide updated system and program documentation, and network diagrams for the department s new and exiting LAN and WAN. Determine and develop training materials and conduct user trainings. Perform system maintenance and monitor system performance for the company's LAN and WAN. Design and implement backup procedure, and establish disaster recovery system for the company's networks. Design and implement network security for the company's LAN and WAN systems.

Responsibilities included for the planning, design and implementation of LAN/Wan Network Technologies. Network LAN WAN maintenance, Router configuration and management. Responsible for the maintenance and integrity of customer data network diagnosing problems with the use test equipment, Bert/Blert, DataScopes, Breakout Boxes, RS232, Telco line testers. Trained and supervised new technicians on the network and its topology, on the Network/System test equipment. These networks are comprised of several T3s providing dedicated channelized T1's, VPN Access and Internet Access onto a Nortel/Bay Accellar 1200 10/100 switched OSPF VLAN environment. Provide senior level support in planning, design and implementation. Cisco Routers - 800,1000,1200, 2500, 2600, 3600,4000, 7200,7500 and 12000.Cisco Switches - 1900, 2800, 2948XLs, 3000,4000, 5500 and 6500.Terminal Servers Load Balancers (Arrow Points), Design and Implement Networks utilizing - RIPv1/2, IGRP, EIGRP, OSPF, BGPv4. Multilayer Switching, VLANs, 802.1q Trunking, EtherChannel, HSRP. IP NAT Network Address Translation strategies. Provided Network designs integrating SiteSmith Managed Firewall products, Nokia Firewall appliance with Checkpoint OS, Cisco Pix, Foundry Switches, Alteon Multilayer Switches and Load Balancers, Netscreen 100/5 VPN solutions. Installed and configured WAN circuits Frame Relay, Sonet, xDSL, ISDN ,T1, T3, ATM; Provide High Availability Redundancy schemes. Create detailed networking diagrams utilizing Visio2000. Create and review detailed Network Documentation

a subcontractor for FEMA National Flood Insurance Program NFIPResponsibilities include Router/Switch Design, Planning, Installation, Configurations, Diagnostic Troubleshooting, Security, and Implementations. Incorporated Cisco Products, Gigabit, Ethernet, VPN, EIGRP, BGP, Sniffer, Lanilizer, and Pix Firewalls. There are over 300 Routers and Switches in use from 2500's to 12000's. including Cisco Routing, Switching, Troubleshooting, Design, and Implementation. . Set corporate standards for network configuration define security standards, provide high-level WAN/LAN configuration and troubleshooting forall locations. Partner with Global Infrastructure head to develop and manage disaster recovery plan for the infrastructure. Partner with other site infrastructure staff to manage the global network architecture for stability and reliability of network operations. Maintained up-to-date infrastructure documentation, including WAN diagrams and all other documentation. Create Disaster plans with Unix and NT systems staff to integrate server support and management. Worked with FEMA for validation efforts as they affect the Unix or WAN infrastructure environment

Training customers in MAC products.

Administration and Support of large scale Novell 2.x-5.1Networks. I was complete responsibility for support and maintenance of critical NetWare file, print and application servers. Worked with the Server Support team as an integrated unit and worked hand-in-hand with a field services group to provide leadership to a team of junior second level support engineers to keep the server environment available for 7 x 24 hour operations.Handle Tier 2 calls escalated from the field offices. Coordinate server installations with the Build group.Performed server moves, data migrations, changes with 3rd party vertical applications.

contractor for the government for the repair of typewriters and computersResponsible for the repair and installation of typewriters and PC's at Govt. installation. Monitor and direct Technician's activities including problem resolution; monitor, communicate and resolve parts-related issues; monitor, document and communicate special repair issues (level 3 issues), assist and help in resolving system-related (Storms) issues; interview. Monitor and ensure new technician training; monitor, record and report various daily performance and inventory metrics, coordinate interdepartmentally on repair status, parts status, warranty status, etc.

Certificate, Introduction To Micro Computers

Electronic Engineering Technology

Certificate, Electronics Engineering Technology

Network Design and Management.