Dave Cummings Email & Phone Number

Cerritos, California, Us

Organization provides Physical,Speech , and Occupational Therapies both in person (PT) and Speech/Occupational Therapy predominantly performed virtually nationally. As SVP of Operations I am responsible for Clinical Operations, Call Center operations, Client Services, Compliance, Quality, and Sales teams. Our employees are around the globe living in 5 countries and therapists licensed in almost every US State managing over 700,000 scheduled visits annually. We pride ourselves to providing rapid access to high quality care and benchmark our outcomes against national peer groups.

Healthcare consulting organization that focuses on Emergency Medicine, Urgent Care, and Outpatient Ambulatory Services/practice Management. Change management, strategy, employer-based healthcare, patient and employee engagement, and healthcare operations is our expertise. Engagements have included:- Raising Press Ganey Patient Satisfaction scores in 60,000 visit ED by 40%- Leadership redesign in a 4 Hospital system ED leadership Team to positively impact quality, employee engagement, and patient engagement. - Consultant at a 40 provider multi-specialty practice served as senior leader to stabilize and redesign HR, recruiting, and revenue cycle processes/practices. - Served as Executive Administrator/Joint ACO executive in start-up ACO in St Louis market.

Eden Prairie , Mn, Us

Optum Home Based Medical Care provides in home care to medically complex and frail seniors in 41 states. The CoE developes and shares best practices and innovations to market based support teams.

Indianapolis, Indiana, Us

Direct all facets of full P&L responsibility and building and engaging inmanaged care partnerships across Tennessee and North Carolina while drivinghigh-value care for patients with Medicare / Medicaid or commercialproducts. Tasked with operational excellence and growth initiatives, serviceoptimization, and new revenue generation. Offer data-driven expertise toinform business and performance goals, regulatory compliance, sharedsavings, risk agreements, and more.● Introduced improvement initiatives, increasing quality scores in bothHEDIS and STAR ratings.● Achieved multiple performance improvement metrics, securing Medicare /Medicaid shared savings payout and on track to boost STAR rating by 1.76 STARS inone year.

Chicago, Il, Us

Established hybrid change management process, coaching six newConsultants, completing project on time, and exceeding leadershipexpectations.

Chicago, Il, Us

Collaborated with small to medium sized (<150 beds) rural hospital leadership teams to improve overall performance by assisting leadership teams in utilizing evidenced based hospital tactics to improve overall performance.

Memphis, Tn, Us

Administered end-to-end Ambulatory Services operations management for 20locations spanning Memphis and northern Mississippi. Fostered dynamicleadership and coaching in oversight of more than 200 staff, establishedadvanced care expectations, increased staff proficiencies, and developedhigh-achieving teams that often-surpassed organizational goals andeffectively utilized resources. Controlled compliance, quality, and revenuecycle activities while steering fiscal management of $75MM annual operatingbudget and achieving a 12% EBIDTA.• Spearheaded and implemented multiple care projects, launching breasthealth mobile services in 10 weeks and leading formation of onsite HealthClinics that enhanced care access for more than 25K individuals.• Designed enhanced training tools, accomplishing 99% patient satisfactionin Radiology and improving minor medical center scores by 14%.

Memphis, Tn, Us

Coordinated comprehensive patient care operations for seven-hospital, 1700-bed healthcare system while managing $1.6B annual operating budget withattention to revenue and fiscal responsibility. Mentored diverse staff,promoted superior quality of care, and collaborate with Executive Leadershipto establish long-term growth plans and design and implement policies andprocedures. Led process improvement, performed comprehensive talentacquisition and development functions, monitored quality metrics, andensured compliance in a heavily matrixed organization.● Partnered with IT, facilitating Emergency Department dashboards thatstreamlined efficiency, advancing productivity.● Collaborated with Revenue Cycle Teams, driving overall ED revenue perpatient by 8%

Silver Spring, Md, Us

Oversaw department consisting of Senior Care, Express Care, Pediatric, and Adult Emergency Center.Manage the fiscal, personnel, and operational activities of the 87,000 visit Emergency Center, 105 FTE's and 9 direct reports.Key accomplishments:Assisted in developing, coordinating, and managing the first dedicated emergency center for patients over 65 years old in the US.Converted durable medical equipment to be supplied by an outsourced vendor resulting in annual savings of $ 75,000.Dramatically increased the hospital facility charges by educating staff in appropriate billing levels.

Baltimore, Maryland, Us

Reported directly to the Director of Nursing. Facilitated process improvement in ED, patient flow/core measures, safety initiatives, and relationship building throughout the institution.Key accomplishments:Cited for recommending successful policies/procedures that significantly improved patient flow through the department.Assisted in the development of hospital wide initiatives and surge/capacity planning.

Director of Marketing 2002 to 2003Developed business relationships and negotiated with existing and potential customers contracting the company's services while ensuring overall branch profitability in a four state area. Key accomplishments:Increased branches profitability by utilizing aggressive pricing strategies that increased the organization's ability to fulfill staffing orders by 22% in one year in branch that had over $25 million in annual revenue.

Baltimore, Maryland, Us

Baltimore, Maryland, Us

Mshca, Health Care Administration

Aas, Nursing

Bs-Health Systems Managment, Healthcare