Deddrick Head Email and Phone Number
Manager specializing in Operations | Customer Success | Warehousing | Recruiting/Staffing at
@
Manpower
milwaukee, wisconsin, united states
Deddrick Head's Location
Atlanta, Georgia, United States, United States
Deddrick Head's Contact Details
Deddrick Head work email
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Deddrick Head personal email
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Deddrick Head phone numbers
About Deddrick Head
At Manpower, our dedicated team has enhanced employee retention by implementing robust onboarding programs—a testament to our commitment to workforce stability. My leadership in these initiatives is underpinned by a synergy of compliance knowledge and training acumen, delivering impactful communication strategies across divisions. The optimization of our applicant tracking system, a project I spearheaded, has markedly improved our recruitment workflow, reflecting our pursuit of operational efficiency. By fostering a collaborative environment, we have achieved significant improvements in productivity, a direct result of our focus on customer relations and systematic problem-solving.
Deddrick Head's Current Company Details
Manpower
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Manager specializing in Operations | Customer Success | Warehousing | Recruiting/Staffing
milwaukee, wisconsin, united states
- Website:
- manpower.com
- Employees:
- 19131
Deddrick Head Work Experience Details
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Client Site ManagerManpower Sep 2023 - Present• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.• Liaised between multiple business divisions to improve communications.• Increased employee retention rates by designing comprehensive onboarding programs for new hires.• Demonstrated strong organizational and time management skills while managing multiple projects.• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.• Optimized applicant tracking system to streamline recruitment workflow, resulting in improved productivity levels.
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Business Account ManagerBlazerworks Feb 2023 - Sep 2023United States• Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.• Facilitated business by implementing practical networking techniques.• Compiled and analyzed data to determine approaches to improve sales and performance.• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.• Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.• Identified potential risks associated with client accounts, implementing mitigation strategies as needed. -
Claims SpecialistState Farm ® Mar 2022 - Mar 2023Dunwoody, Georgia, United States• Applying knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, & damages• Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.• Acted as team leader in group projects, delegating tasks and providing feedback.• Effectively managing work through task driven queues while multi-tasking in a fast-paced environment (i.e., new mail, ECC, payment disputes, vehicle disputes, vendor issues, title branding, etc.).• Determines whether additional or specialized investigation is necessary for claim resolution. -
Ecommerce & Operations ManagerHollander Sleep Products Feb 2021 - Nov 2021Henderson, North Carolina, United States• Manage all training orientation, collaborating in full cycle recruiting and developmental process for eCommerce business. Direct reports include one supervisor, two leads, one trainer and eighteen hourly associates.• Managing regulatory compliance policies, quality control practices, OSHA, and other government agencies requirements, for a safe and compliant working environment.• Forward thinking agent of change and continuous improvement for the internal and external partners.• Manage and report on weekly Amazon orders to ensure on-time shipping (increased by 40%) and ensure operational excellence. • Manage open B2B Ecommerce bulk orders to ensure the shipping team is shipping complete and whole orders.• Manage DTC by forming tactical plans to ship on-time % performance by increasing by 30%.• Collaborate in IT integration of systems aligning to the business needs of ecommerce and inventory feed compatibilities. To include updating dashboards (data), and other data driven programs to increase OTD %.• Stakeholder in eCommerce in aligning with business partners resolving issues, optimizing process and flow, and ensure complete internal and customer success metrics. -
Warehouse Training Operations SupervisorC&S Wholesale Grocers Dec 2019 - Feb 2021Westfield, Massachusetts, United States• Managed training orientations during the full cycling recruiting for over 100 Trainees while increasing performance and supervising two lead trainers and twenty hourly trainers.• Collaborate with Operations Management in the development of employee performance development plans (PDPs); Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.• Manage to set KPI's: Safety, Retention, Productivity, Budget, and Quality (Shrink)• Monitor and audit performance of warehouse training teams. Leverage data to analyze and assess impact of training and development programs and then act as necessary for improvements.• Identify training needs and recommend appropriate solutions, through data analysis and by observing trainers, trainees, and on-site Leadership. Conduct and oversee training sessions, coach, and mentor trainers, ensuring employee comprehension and demonstration. • Lead and observe trainer development sessions and monitor performance for new warehouse trainers, experienced trainers, and high potential trainers to ensure personal development and retention.• Develop nonexempt warehouse associates through training and coaching activities that result in increased performance across the organization. Apply knowledge of adult learning principles, coaching skills, and innovative learning solutions to elevate the skill set of our associates and influence performance. -
Warehouse SupervisorAmerican Textile Company Jul 2017 - Dec 2019Tifton, Georgia• Interviewed, hired, and trained new associates during to assist in full cycling recruiting and retention initiatives.• Established successful process improvements and business practices such as reconstructing pick modules to increase efficiency and accuracy per customer guidelines/specifications. • Supporting warehouse management in supervising production goals and metrics in a 450,000 sq. ft facility.• Initiated, coordinated, and enforced optimal operational policies and procedures to ensure compliance.• Manage to set KPI's: Safety, Retention, Productivity, Budget, and Quality (Shrink)• Manage and supervise the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations. -
Warehouse CoordinatorAmerican Textile Company Nov 2015 - Jul 2017Tifton, Georgia• Coordinate the successful on time completion of all schedule work orders with production team.• Communicate to multiple parties of changes in supplies, inventory and procedural issues• Supporting warehouse management in supervising production goals and metrics.• Project managing installations of new product, warehouse staging, and business systems.
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Sales Support ManagerDillard'S Inc. Jul 2017 - Mar 2018Dunwoody, Georgia, United States• Interviewed, hired, and trained new associates during to assist in full cycling recruiting and retention initiatives.• Supporting management in store operations beyond merchandising processing, shipping, and receiving. Additional responsibilities include supply procurement within budgetary parameters.• Managing Safety, Retention, Productivity, Budget, and Quality (Shrink)• Manage and supervise the daily activities of store associates in housekeeping standards upholding impeccable store operations. -
Certified TrainerDarden Sep 2014 - Jul 2017Tifton, Georgia• Assisted in ongoing trainings to build a diverse, qualified team to include new hires as well as existing staff per company procedures and processes.• Support shifts to ensure food standards were maintained in compliance with USDA Food and Safety standards.• Ensuring continuous training towards delivering convenience without compromising quality or safety.• Assisting leadership in leading teams with passion for service, and ability to build relationships with peers and customers. • Coordinated various community projects around breast cancer awareness, mental health advocacy, Employee Appreciation Day, etc. • Performed in various FOH and BOH roles throughout the restaurant and providing support to other areas. -
Customer Service RepresentativeTmx Finance Family Of Companies Jun 2013 - Sep 2014Albany, Georgia• Assisted in customer account management by accepting payments, monitoring, and managing customer appointments.• Working to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, participating in, and hosting in-store and community events.• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.• Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.• Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.• Executing the sales of products by using innovated consumer strategic practices. -
Project ManagerAbm Industries May 2012 - Jun 2013Thomasville, Georgia• Managed a cross functional team of 10-15 associates, and contract to potentially increase customer retention by 40%.• Maintained monthly and weekly labor, inventory, profit, and customer reports.• Direct and supervise workloads and recommendations to adjustments with the supervisor, foremen, utility crew and janitors.• Oversee all personnel in working methods and procedures aligning with customer guidelines/specifications per account contract.• Supervising personnel using fundamental techniques in account management, and employee training and development.• Audit staffing and labor and ensuring levels are maintained while dispatching necessary replacement and special assignments as required. Ensure that all Contractual Specifications are being met. -
Inventory SupervisorWalmart May 2010 - May 2012Moultrie, Georgia• Managed an inventory team of 8 – 10 on daily store facility audits and inventory.• Manage inventory segments and placements to ensure relevancy and scale are maximized.• Analyze and understand ad server inventory levers and their impact on overall forecasts, identifying new ways to grow inventory with our data-focused/audience-driven business.• Monitor inventory dashboards to data drive daily trends and fluctuations.• Monitor invalid traffic and viewability trends by inventory segment and work closely with Store management on implementing new solutions.• Developed customer services skills by establishing relations and demands of items/goods.
Deddrick Head Skills
Retail Sales
Warehouse Operations
Forklift Operation
Sales Operations
Microsoft Office
Operations Management
Warehouse Management Systems
Shipping And Receiving
Inventory Control
5s
Inventory Accuracy
Logistics Management
Deddrick Head Education Details
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Business Administration And Management, General -
High School Diploma
Frequently Asked Questions about Deddrick Head
What company does Deddrick Head work for?
Deddrick Head works for Manpower
What is Deddrick Head's role at the current company?
Deddrick Head's current role is Manager specializing in Operations | Customer Success | Warehousing | Recruiting/Staffing.
What is Deddrick Head's email address?
Deddrick Head's email address is dh****@****ile.com
What is Deddrick Head's direct phone number?
Deddrick Head's direct phone number is +147025*****
What schools did Deddrick Head attend?
Deddrick Head attended Savannah State University, Colquitt County High School.
What skills is Deddrick Head known for?
Deddrick Head has skills like Retail Sales, Warehouse Operations, Forklift Operation, Sales Operations, Microsoft Office, Operations Management, Warehouse Management Systems, Shipping And Receiving, Inventory Control, 5s, Inventory Accuracy, Logistics Management.
Who are Deddrick Head's colleagues?
Deddrick Head's colleagues are Jessica Cantatore, Nadia Solier, Rajini Kanth, Max Zhou, Eddie Liu, Nakeyia Freeman, Sophia Sin.
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Deddrick Head
Moultrie, Ga1yahoo.com2 +122958XXXXX
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