Establish and implement policies and procedures to control and improve quality of delivery, quality of service and tracking IT assets Indosat.Coordinate with Procurement and Project Management Officer relate new user / customer Request follow IT Service Management.To maintain accuracy data asset follows asset management lifecycle (planning/procurement, install/deployment, maintenance, support and retirement/disposal).Control and maintenance Configuration Management Database (CMDB) with Device42 Tools System.Define appropriate mechanism for every new case related to IT Asset Management in IndosatControl and monitor Software Licenses of IT Asset ManagementConduct assessments with other Team to review the companys IT Hardware and software standards which Indosat IT needs and technology advancements.Coordinate with Supplier and IT Support to conduct POC for new non-standard hardware and software is need by user Indosat.Physical Inventory Verification (PIV) Infrastructure Devices every 1 years for all Data Center IndosatReport Asset Management update to Customer and Management (Weekly and Monthly Report)Project Power Off Data Center Indosat :Lead of project to Power off Data Center IndosatPrepare and Plan Project Power off Data Center Indosat Coordinate with Migration Team relate application already migrated Coordinate with Application PIC and need approval for power off old physicall ServerCoordinate with Change Management Team for processing Power Off application and Physicall Server follow IT Service Management.Made MOP (Methode of Procedures) DocumentsCoordinate with Delivery Team (Sysadmin, Network and Storage) to support Project Power Off Data CenterCoordinate with Maintenance and GA Dept. Indosat for support Power Off DC activityReport progress Project Power Off DC to Customer and Management (in Weekly Meeting)Made documentation after powered off process follow SOP and IT Service Management process.

Establish and implement policies and procedures to control and improve quality of delivery, quality of service and tracking assets.To maintain accuracy data asset follows asset management lifecycle (planning/procurement, install/deployment, maintenance, support and retirement/disposal).Control and maintenance Configuration Management Database (CMDB) with BMC Remedy System.Define appropriate mechanism for every new case related to Asset Management.Coordinate a Team of 5 Asset Management spread over 3 different sites.Conduct assessments with Team to review the companys Devices standards which user needs and technology advancements.Acting as Logistic Departement especially for Asset Devices. The processing like create Procurement Request, receive Asset Devices from vendor .Coordinate with Expedition Team for delivery Asset Devices to different site.Coordinate with Supplier/Vendors and Team to conduct POC for new non-standard Asset Devices is need by user.Planning, supervise, control and evaluate maintenance activities that are provides by vendors under maintenance contract and perform by internal resources.Establish and implements policies and procedures for Warehouse Management SystemControl and maintenance Warehouse Management SystemConduct stockopname/Physical Inventory Verification (PIV) every 1 yearsConduct disposal process for Asset devices already End of Lifes

- Conduct implementation of CMDB System especially for IT Asset management- Acting as Configuration for all ICT Operation align with ITSM standarization including updating CI (Configuration Item) in CMDB- Provide Weekly and Monthly Report, consist of day by day operation including status, trend and obstacle.- Maintenance accurate data asset follow asset management lifecycle- Maintenance IT Devices in warehouse- Conduct stockopname for IT Asset management - Conduct disposal process for device IT already End of Lifes.

Maintain and configure PABX sytem to ensure availability of the service.Monitoring performance and inventory of PC/Notebook to maintain compliance issue of the license and hardware, user and software inventory tracking using Desktop Management Tools (Altiris).Conduct monitoring of network system to make sure the entire network environment running as planning.Conduct regular preventive maintenance to avoid problem in the network environment.Conduct trouble shooting for the problem happen in the network environment Support to create regular report with trace data of monthly monitoring and performance.Conduct implementation of operation improvement.

Installing and configuring computer hardware,software,systems,networks,printers and scannersMonitoring performance and inventory of PC/Notebook to maintain compliance issue of the license and hardware, user and software inventory tracking using Desktop Management Tools (Altiris).Conduct monitoring of network system to make sure the entire network environment running as planning.Conduct regular preventive maintenance to avoid problem in the network environment.Conduct trouble shooting for the problem happen in the network environment Support to create regular report with trace data of monthly monitoring and performance.Conduct implementation of operation improvement.