Dede Coats, Gri, Srs, Abr Email & Phone Number

Dallas-Fort Worth Metroplex

Combining my knowledge from working in corporate real estate with my hotel industry customer service skills to help you find your dream home and sell your current one!

Dallas, Texas, United States

Dallas, TX

Responsible for day-to-day operations of a real estate portfolio consisting of 200+ locations throughout the US for PrimeLending and HilltopSecurities. Built relationships with branch, regional and divisional leaders. Acted as the liaison with the in-house commercial real estate broker. Presented to and met with Senior Executives to review real estate.

North Dallas

• Generation of budgeted line revenue for the hotel through successful revenue management strategy. Specific responsibility is to secure weekend, group business from the sports and education markets. Participate in all.
• Consistently exceeding aggressive budget by as much as 155% in a quarter
• Generated the most revenue for the following year (definite bookings in 2012 for 2013)
• Generated the most revenue for the following year (definite bookings in 2013 for 2014)
• “Catch me at my Best” winner (customer service award) Summer 2013
• Expanded our share of the Volleyball Market

Customer-focused, results oriented. Primary customer service provider at the front end and liaison between customers and management. Ensure that all customers receive outstanding service by adhering to and enforcing customer service programs. Perform all cash office functions and ensure that merchandising meets company standards.

Dallas, Texas, United States

Focused, self-motivated, competitive sales professional. Responsible for working an existing account base as well as developing new accounts. Primarily worked with non-profit organizations and associations with a focus on the religious market. Secured group, meeting and convention business for all domestic and international Hilton Brand Hotels (including.

Responsible for sales and marketing efforts for the hotel with revenue of $4.1 Million. Managed a team of up to 12 individuals working in group sales, catering, convention services and administration. Member of the hotel Executive Committee. Achievements:Significantly improved sales revenues and average daily rate year after yearImproved the hotels.