• Provide excellent customer service to fans by assisting with ticket-related inquiries, purchases, and informationon ticketing procedures.• Assist in ticket sales and distribution processes, including helping fans purchase tickets, explaining ticketcategories, and providing guidance on ticket pick-up or delivery.• Validate tickets and ensure they match the designated event, venue, and seating area, while enforcing securitymeasures to prevent unauthorized access.

• Ensure customers get financial solutions that suit their needs.• Conduct credit feasibility analyses for potential debtors to assess their eligibility for loans.• Promote banking products and expand the market network for PT. Bank Mandiri.• Perform surveys and analyze consumer data to determine feasibility and market viability.• Build and maintain positive relationships with partners and stakeholders at Bank Mandiri.• Facilitate internal communications between the company and payroll clients to ensure seamlessservice delivery.

. Listens carefully to clients' financial needs, goals and expectations to plan appropriate financial solutions.• Analyze clients' financial situations including assets, liabilities, income, and expenses to identify their financialneeds and goals.• Present and explain various AXA Mandiri financial products and solutions that suit client needs, including lifeinsurance, health insurance, investments and retirement plans.• Partnered with investment companies to provide support for client.

• Provide clear and accurate information about available products, service packages and promotions to customers.• Provide counseling and education to customers regarding the correct use, benefits, and features of products orservices.• Assist customers in resolving technical issues and guide them in the correct use of products and services.

• Develop comprehensive digital marketing strategies aligned with business goals and target audience to driveonline presence and brand awareness.• Manage the digital marketing budget effectively, allocate resources wisely, and optimize spending to achieve thebest ROI.• Keep up-to-date with industry trends, emerging technologies, and best practices in digital marketing.

• Assist customers in resolving technical issues and guide them in the correct use of products and services.• Take care of all administration for customers, and provide product offers.• Opening accounts, closing accounts, and blocking customer accounts.• Convey information needed by customers, and maintain good relations with customers.