Worked in both Auto and Fire company, handling sensitive information, working close with Team Managers, claim reps, attorneys, agents and vendors. Record subrogation recoveries, Order supplies and handle budgets for 8 Team Managers for 11 locations.

Served as executive assistant to management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.Repeatedly promoted during 23-year tenure with State Farm, culminating in current responsibility for coordinating all auto office functions and assisting homeowners. Results: Entrusted to order and self- approve supplies for 15 locations by 8 Team Managers.Earned excellent marks on performance reviews with citations of excellence in the areas of customer service, communication, accuracy and quality of work.Became a trusted assistant to all four Team Managers in Montgomery and earned a reputation for maintaining a positive attitude and producing high-quality work.

Clerical duties that included a combination of answering telephones, bookkeeping, word processing, and filing. Results: Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.Access to confidential information concerning vendors participating in accepting food stamps.