Dedra Moore Email and Phone Number

•Responsible for increasing overall sales and service customer satisfaction scores and increasing digital advertising effectiveness/presence at high impact dealerships.•Convinced Dealership Management to increase overall digital advertising spend, doubling their digital fund bucket.•Helped employees turn negative customer satisfaction scores to positive scores, increasing overall customer satisfaction by 15%•Aided in increasing dealership’s social media presence

•Assistant Time keeper collected and maintained time and attendance; prepared correspondence and power point presentations; coordinated and schedule meetings•Maintained calendars and organized and managed all office records and files; handled and distributed mail; answered the telephone and referred callers/visitors to appropriate personnel based on specific name or functional area request.•Performed general, routine clerical work.