Dedrick Bates Email & Phone Number

Phoenixville, Pennsylvania, United States

211 Commerce Dr.

Account Manager with MSS, an Industry leading provider of install and assembly services in the U.S. & Canada. Responsible for the Commercial, Retail, Residential, and Repair & Maintenance veins of the Pure Install Solutions Department.

Eastern Pennsylvania

Overseer of a department of 60 volunteers, responsible for the coordination of over 1000 volunteers with their respective department for the construction/ remodel of Kingdom Halls

901 Jefferson Ave., Audubon, Pa

Responsible for effectively managing, large and small box clients, complete portfolio of exterior service requests and accounts both via the phone and through email. Resolved complex customer inquiries expeditiously, with limited assistance. Troubleshoot issues with clients for immediate resolution. Proficiently meet the demands of multiple external clients while interacting continually with all levels of management. Provided timely and effective follow ups through organization and clear communication

Norristown, Pa

Responsible for coordinating the delivery of snow removal services for USM’s national client base. Performed clerical tasks related to scheduling, notifying and validating the vendors in our network that are providing snow and ice remediation services to our various clients. Responsible for responding to customer service requests electronically and over the telephone to ensure that services provided meet or exceed client and USM’s expectations.

985 Stone Hill Rd., Denver, Pa 17517

Involved in a wide range of construction projects as a Lead Carpenter. In 2008, began coordinating projects as Assistant Superintendent/ Superintendent, reporting directly to the President. Successfully managed and completed building projects from $25K to $750K, including commercial/ residential interior renovations, additions, and exterior modifications.

Mechanic responsible for the installation of sheet metal duct to blueprint specifications. Primarily Institutional/Commercial construction. Coordinated installation of duct with other mechanical fields to ensure smooth functionality and to avoid unnecessary interference. Modified shop made duct to fit on-site obstacles. Worked under direct supervision of Foreman. Task: Blueprint reading; Mechanical layout; Sheet metal Installation; Mechanical finishes

Blue Bell, Pa

Hired as an apprentice after graduation from college for evaluation purposes. Quickly advanced from an apprentice to a carpenter. Specialized in Residential construction and renovations. Task: Demolition; Cleanup; Rough Framing; Finishes