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Bali, Indonesia

Ubud, Bali, Indonesia

Ubud, Bali, Indonesia

Komaneka Resorts have 5 PropertiesMy Job Description: 1. Analyzing existing computer systems and making recommendations for upgrades and improvements2. Developing and overseeing the installation of systems, which include software and hardware3. Monitoring and maintaining Opera PMS, Office 365 Email, and Backup Data4. Supervise IT teams on 5 properties5. Staying up-to-date with fields advancements and ensuring team receive refresher training as well6. Developing user manual7. Pre-opening support for new property

Denpasar Area, Bali, Indonesia

Adi Dharma Hotel has 85 Rooms and The Cottage has 35 Rooms. Located at Jalan Legian. My Job Description: 1. installing and configuring computer hardware operating systems and applications on hotel and cottage;2. Monitoring and maintaining Visual Hotel Program(VHP), Outlook Email, CCTV and Backup Data;3. Monitoring and maintaining Hotel and Cottage Hotspot 4. Talking staff through a series of actions, either face to face or over the telephone to help setup systems or resolve issues;5. Troubleshooting system (VHP) and network problems and diagnosing and solving hardware/software faults; replacing parts as required;6. Supporting the roll­out of new applications;7. Establishing a good working relationship with third parties, ex: software developers, ISPImportant Job that I have done: 1. Optimize User & Limit Bandwidth with user manager in mikrotik, 2. Set Fail Over with 2 ISP so internet will always ON, 3. Make new hotspot Login Page that show hotel promotion4. Make Network map for hotspot network and setting channel to maximize Wi-Fi coverage5. Create Wi-Fi Troubleshoot Tutorial to make FO Staff easily solve hotspot basic problem.6. Create File Server to make sharing file more secure and centralized data.7. Make an IT user in every computer and set standard user for staff to make sure only IT can installed and changed software on the computer

Denpasar Area, Bali, Indonesia

Grand Kuta Hotel has 100 Rooms. Located at Jalan Dewi Sri Kuta.My Job Description :1. Installing and configuring computer hardware operating systems and applications; 2. Monitoring and maintaining computer systems, Gmail domain email, CCTV and networks; 3. Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; 4. Troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; 5. Supporting the roll-out of new applications; 6. Establishing a good working relationship with third parties, ex: software developers, ISP.7. Designing with CorelDraw and Photoshop for hotel advertisement(brochure, flyer, poster).Important Job that I have done:1. Improve Hotspot covering area(add more access point, make sure no channel overlap)2. Recovery data of FreeNAS File Server( the hardisk is failure, but I managed to recovery the data with application tool)3. I Managed recover the LAN problem that make connection disconnecting frequently in all office4. Maximize the bandwidth for back office and hotspot network with mikrotik router5. Configure failover for internet connection on back office and hotspot network6. Temporary manage OTA(Agoda, Booking.com, Traveloka, etc) when no Eccomerce staff

Denpasar Area, Bali, Indonesia

Quantum Sarana Medik is healthcare center. Located at Jalan Raya Sestan Denpasar.My Job Description :1. Installing and configuring computer hardware operating systems and applications;2. Monitoring and maintaining computer systems,gmail email,website, CCTV and networks;3. Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;4. Troubleshooting system and network problems and diagnosing and solving hardware/software faults;replacing parts as required;5. Providing support, including procedural documentation and relevant reports;6. Supporting the roll-out of new applications;7. Establishing a good working relationship with third parties, ex: software developers, hardware suppliers.Important Job that I have done:1. Upgrade LAN to 1 Gbps (made network map, changed switch, LAN card, and Cable)2. Install Mikrotik Router on PC to manage bandwidth and Port Forwarding3. Change the website to CMS Wordpress(more easy to manage content)4. Setup simple free Hotspot for the customer5. Setup company email with gmail