Dee A. Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Championed user adoption and compliance efforts, collaborating with GMs, Heads of Departments, and Contract Owners to gather feedback and enhance system usability and functionality.
• Worked with cross-functional risk, compliance, and IT teams to refine product features, develop use cases, and prioritise backlog items for future iterations.
• Collected and analysed stakeholder requirements to drive continuous improvement of the Third-Party Risk Management system.
• Taking the lead under the direction of the L2 Risk - TPRM Strategy & Compliance lead.
• Leveraged Power BI reporting to enhance risk visibility and decision-making across Australian business units.
• Assisted in shaping the strategic roadmap, aligning the product with evolving regulatory standards (CPS230 & 234), Critical Material Service Providers, Information Security, and broader operational risk management.

Melbourne, Victoria, Australia

• Founded MyOffer.world, a patented innovative eCommerce platform focused on personalised negotiations, enhancing customer experiences through real-time analytics.
• Developed solutions to convert customer drivers to boost sales through value-driven negotiation strategies and personalised offers.
• Achieved significant media coverage, with features on ABC, CBS News, Fox News, and NBC, highlighting the platform's impact and innovative approach.

Melbourne, Victoria, Australia

• Directed the fulfillment of Operational Transition Service Agreements (TSAs) across various operational streams, ensuring service continuity and excellence.
• Led strategic initiatives to maintain operational output, overseeing the Day 2 Business Operating Model and supporting key projects in Talent Management and HR Systems Transformation.
• Managed project continuity through detailed work plans, risk and change registers, regular check-ins, and resource management.

Melbourne, Victoria, Australia

• Collaborated with governance and risk teams to ensure organization-wide compliance and adherence to updated policies.
• Led a medium-scale project, aligning 180+ policies and standards across multiple organizational tiers, with a focus on process streamlining and governance timelines.
• Utilised the PROSCI ADKAR framework to enhance stakeholder awareness and prepared consistent status updates for effective project milestone tracking and issue escalation.

Melbourne, Victoria, Australia

• Directed the fulfillment of Operational Transition Service Agreements (TSAs), managing multiple operational streams to ensure service continuity and excellence.
• Led strategic initiatives and oversaw the Day 2 Business Operating Model, ensuring alignment with strategic goals and optimal operational output.
• Managed medium to large project streams, creating work plans, administering risk registers, and supporting resource management through PMO, Talent, and CXC.

Melbourne, Victoria, Australia

• Led the DSS Plus upgrade project, enhancing the cloud product for improved responsiveness and performance across multiple departments.
• Spearheaded the post-rollout testing phase, ensuring system stability and proactively resolving challenges before full-scale implementation.
• Collaborated with key departments, including Apparel, Footwear, and QA, to ensure a seamless rollout and an optimised user experience across teams.

Melbourne, Victoria, Australia

• Progressed through multiple roles over 12 years, demonstrating a strong commitment to personal growth and alignment with ANZ’s evolving strategic objectives.
• Partnered with IT and business units on various projects, ensuring seamless integration of changes and realisation of efficiency gains.
• Led the initiative to optimise processes within the organisation, fostering a culture of continuous improvement and instilling confidence in the adoption of Agile methodologies to drive operational excellence.

Graduate Certificate In Digital Transformation

Blockchain Strategy

E-Commerce Strategy And Experience

Msp Foundation

Itil - Foundation

Agile Pm

Change Management

Ba Fundamentals

Scrum Master

Green Belt - Lean Six Sigma Course