Dee Bhola Email & Phone Number

• Maintain production and test environments for Oracle Cloud Applications• Provide day-to-day support to users and ensure system availability• Collaborate with users to determine acceptance criteria and create test scenarios and plans• Perform user acceptance testing (UAT) and implement solution in production environment• Process monthly, mid-month procedures pertaining to the Financial Close• Create and maintain internal processes and workflows• Contribute to projects as the SME and advise on best practices for business processes and technology• Create systems and process documentation (automation, scripting, etc.)• Create and maintain financial reports (FRS, SmartView)• Create and maintain Backup and recovery for production applications• Update calculation scripts, business rules, web forms, and reports• Create and maintain Essbase cubes and workflows• Manage user security roles and access• Implement monthly metadata maintenance• Support the integration of acquisitions (both the company’s and the inherited systems)• Work closely with Oracle Support to troubleshoot system bugs• Troubleshooting all system issues

• Developed and maintained applications to deliver best practice results in the functional areas of financial consolidation• Provided internal support to users to improve processes and support business growth• Established close working relationships and effective workflows with business partners• Managed ongoing maintenance and production support activities of assigned system components • Ensured IT change control procedures are followed completely including submission of business requirements, preparing test scripts, data files, and user acceptance test plans• Validated and tested system changes by working closely with business partners prior to production release• Developed materials and provide training to enhance user skills• Performed production maintenance activities to ensure overall system stability, data integrity, and the timely availability of information in accordance with management’s performance objectives• Ensure up‐to‐date policies and procedures documentation is in place within the Finance Controller Division• Managed all development work for HFM using the Agile method

- Involved in full end to end implementation of Hyperion applications and reporting tools (Enterprise, EPMA and Classic)- Gained understanding of customers’ business needs and technology- Developed, test, and manage metadata, member lists, forms, grids, and reports- Developed classic rules and using Calculation Manager- Assisted in developing design requirements based on client needs- Conducted unit testing, user acceptance testing and user training- Worked with clients to develop security models- Functioned as the single point of contact for the client on all production support and maintenance - Troubleshooting client installed issues (SmartView)- Performs other duties as assigned

Corporate Consolidations Hyperion Financial Management (System 9 and EPM 11 Suites)Assist in monthly system maintenance changesPerform analysis, design, development, testing and maintenance of financial and operational statements using Hyperion Financial Reporting and SmartViewCreate and maintain data grids & data formsDevelop and maintain reports based on Business and User needs Develop and maintain training documentation for all Hyperion systems Create a DR test plan and had users conduct a DR testManually synce up Disaster Recovery environment on a monthly basis including reports, data, webforms, and grids Conduct HFM and Smartview TrainingAssist in the system upgrade from System 9 to EPM 11 (including reviewing, identifying, and updating reports, testing, implementation)Responsible for add/ remove of users for all Hyperion applications EssbaseDevelop procedures for maintenance and data loadsResponsible for maintaining cube outlinesClarity FSRAssist in developing report structures for the 10- Q and 10-KAssist in creating and maintaining a master HFM retrieve fileChart of Accounts WebsiteResponsible for making monthly account updates based on monthly HFM maintenanceResponsible for making any back-end changes and troubleshooting of any database and/or server issues SharepointPerform monthly maintenance for certain sites

VSO IT- Business Operations SupportReview/manage monthly financials for VP team in IT Organization (consists of 1 VP, 1 ED and 5 Directors). Annual budget $65M ($41M Capital and $24M Exp) Research results to ensure accuracy Create financial summary with variance explanations by DirectorStandardized and implemented procedures across VP organization, resulting in a more effective and proficient teamCompleted Organizational charts and OSS moves for the VP organization

Master'S, Information Systems

Bachelor Of Science, Applied Mathematics