Dee Black Email & Phone Number

Columbus, OH, US

Framingham, Massachusetts, US

• Lead project management for Dealer installations in collaboration with sales teams, ensuring timely and accurate submission of customer quotes.
• Directed multiple project cycles from initiation through sign-off, providing clear communication on project statuses and addressing issues proactively.
• Coordinate and facilitate regular project meetings, fostering collaboration among internal teams, dealer partners, and customers to ensure that deadlines are met.
• Reviewed contracts and proposals for accuracy, identifying discrepancies and submitting change orders as necessary for scope adjustments.
• Maintain detailed tracking of all submitted quotes, conducting revenue and expense analysis for each project to inform leadership and decision-making.
• Review and validate site drawings to ensure alignment with customer requirements and project specifications.

Framingham, Massachusetts, US

• Managed all aspects of custom installation of Emergency Response, Access Control Systems, and Wandering Security within 200+ care facilities, both retrofit and new construction, across the United States and Canada.
• Created and implemented operational process improvements which increased productivity and revenue.
• Developed and executed a comprehensive training program for new employees, enhancing professional development and organizational efficiency.
• Identified and executed change orders outside the original project scope, generating an estimated $250K in annual revenue.
• Facilitated project planning and milestones, monitored project budget, and communicated project status updates to stakeholders.
• Resolved conflicts and addressed issues proactively to minimize project risks and delays.

US

• Responsible for the administration of Emergency Response and Access Control Systems across the United States
• Responsible for project forecasting, project scheduling, project budgets and cost tracking throughout project timeline, as well as coordination of installation across the United States
• Provided daily status updates to internal and external stakeholders, coordinated meetings to provide timeline and project budget updates
• Managed all employee expenses and billable hours reconciliation, ensuring compliance with company policies and industry regulations.
• Managed and executed the end-to-end billing process for all client projects, including preparing invoices and resolving billing discrepancies

Coordinated calendars, depositions and court filingsLegal research and transcription support for multiple attorneysCross trained as back up to organizational staff in varying rolesCreated and issued Subpoenas of medical records Complied with records management and retention policiesTrained new personnel