Dee Cantrell Email & Phone Number

1050 W Washington, Tempe, AZ

Customer Service in an inbound call centerProviding information and processing changes and enrollment for pre-tax benefits including Commuter, HC FSA, DC FSA, HSA and HRA Troubleshooting for 1st call resolution

Phoenix, AZ

Exceeded in sales, cross selling, service, customer satisfaction and client retention. Handled all customer service relations professionally and thoroughly including questions, problems and client satisfaction through phones, email, fax or mail as appropriate. Processed policies, endorsements, payments and various other transactions in a windows based.

Phoenix, AZ

Served on a team that provided customer service in an inbound call center. Processed financial transactions; checking, savings, money market, certificates, transfers. Handled credit card inquiries including questions and problems. Cross selling.Processed legally necessary documents.

Phoenix, AZ

Inbound acquisitions for eligibility and new membership. Sales and customer service excellence. Met and Exceeded goals in cross selling as well as referrals/transfers to other departments.Opened checking and savings accounts and auto loans.Exceeded in communication skills and customer satisfaction.Processed payments, policies, endorsements and.

Phoenix, AZ

Exceeded in sales, customer satisfaction and retention.Handled all customer service relations professionally and thoroughly. Exceeded in cross selling.Processed all policies, endorsements, payments and documents.General office management.Effective time management.Excellent interpersonal work relationships.

Tempe, AZ

Excellent in sales, customer satisfaction and retention.Handled all customer service relations professionally and thoroughly. Excellent in cross selling.Processed all policies, endorsements, payments and documents.General office duties.Effective time management.Excellent interpersonal work relationships.