The Director of Total Rewards manages the day-to-day Total Rewards activities working closely with organization leaders to develop and implement benefits and compensation programs to attract and retain talent. Through integration and acquisition, the Director will play a vital role in optimizing and scaling programs while driving communication efforts to reinforce company culture. The Director reports to the CHRO and collaborates with executive leadership.

Responsible for leading a team of dynamic professional specialists in the strategy, development, implementation, execution, communication, and management of the Total Rewards program across the enterprise to include compensation and benefits. Acts as a strategic business partner to management to ensure MUSC is positioned to attract, acquire, retain, and motivate world class talent across the enterprise. Responsible for the day-to-day operations of the various HR systems across the enterprise to include data entry, system maintenance, system integrations, testing, implementations, upgrades, and interfaces; provides HR technology support to include navigation, report generation, and HR data analytics. Leads the solution center responsible for servicing the workforce regarding a variety of HR-related topics to include talent development, talent acquisition, employee relations, policy, forms, compensation, benefits, and rewards/recognition.

Oversee the overall strategic direction, planning, coordination, administration, and evaluation of Human Resource functions. Develops and ensures effective implementation of plans, systems, policies and processes for workforce planning, talent acquisition, talent management and engagement, employee engagement, legal compliance and record keeping, employee relations, total rewards, and payroll. Responsible for leading a team of dynamic business partners in the implementation, communication, execution, and management of various human resources policies, programs, and initiatives across their designated business entity and ensuring alignment to enterprise objectives. Formulates partnerships across the enterprise to deliver value-add HR services to the workforce.

Directed benefits in compliance with SC Public Employee Benefits Authority (PEBA), SC Code of Laws, the SC Deferred Compensation Program 401(k) and 457(b) plans, and IRS regulations of the 403(b) plan under the IRC. Managed staff entry of all data into system of record; oversaw position management of state FTEs; reviewed all employee actions for accuracy; created and implemented reports and procedures to verify accuracy and integrity of data. Created organizational guidelines in compliance with Affordable Care Act requirements; designed reports to determine eligibility; provided individual counseling to eligible retirees with coordinated Medicare benefits; analyzed data for Form 1095-C distribution and data for Form 1095-B. Procured vendor to transfer 5,000 active files to electronic system; installed and updated software on all department computers; trained staff on use of new system; implemented workflow for scanning of documents. Assisted with the design and implementation of the new MUSC Health Plan; provided personal counseling to over 40 departments during enrollment; created summary of benefits for distribution to MUSC enterprise employees; collaborated with Managed Care and Patient Accounting to assist with filing and resolution of claim issues. Maintained compliance with COBRA, Affordable Care Act, 403(b) plans, tax authority for out-of-state employment, Form W-4 exempt tax status, GASB 68, Form I-9, E-Verify, USCIS/ICE, FMLA, and FLSA. Managed a staff of 14 employees across three functional areas critical to the hiring and onboarding process; continually streamlined and enhanced the new hire process for more than 1,000 hires per year, reducing time-to-fill by 9 days. Redesigned employment team to talent acquisition approach, developing long-term talent acquisition strategies to identify workforce trends, create talent pipelines, and recruit specialized talent to build a diverse and inclusive workforce while increasing employee retention.