Deepika Dudeja Email & Phone Number

Australia

Melbourne, Victoria, Australia

● Negotiate payment arrangements with customers to avoid delinquency● Work in accordance with consumer privacy laws and company procedures● Contact debtors regarding the status of account and fees past the due date● Determine debtor’s financial ability to offer alternate payment programs and methods● Prepare and send certified foreclosure and legal notices to appropriate parties● Address inquiries and issues of debtors in a timely and professional manner● Handling a variety of customer service calls from people of all backgrounds.● Advising debtors of the possible consequences of non-payment.● Contacting people who owe money to the company.● Investigating claims of financial difficulties.● Keeping administrative records up to date.● Making more than 100 phone calls every day to chase up outstanding debts.