Dee Griffiths Email & Phone Number

Bath, Gb

Combe Down, Bath

Promote the safety; general well being, rights and choices of residents who live in Futures at Knightstone sheltered housing schemes.Responsible for liaising with appropriate agencies both internal and external and make referrals as necessary to ensure the support, health and care needs of individual residents are identified and addressed and their independence enhanced/maintained. Take day to day responsibility for the administration and estate management of a sheltered housing scheme(s) and provide a visiting and support service to residents. Carry out interviews of all prospective applicants prior to offers being made, accompany all prospective tenants on viewings, sign up new tenants, providing assistance with initial claims for Income Support, Housing Benefits and other welfare benefits and stress the importance of rent payments on time.Implement procedures regarding termination of tenancies including checking the property within set time scales to ensure that it is fit to re-let as quickly as possible. Advise outgoing tenants of any outstanding responsibilities. Initiate any necessary repair work up to an agreed limit or refer to the Technical Team if appropriate. Undertake action to recover "Tenant Recharge" debts.Foster positive customer relations and provide a housing management service which is efficient and consistent, and equally accessible to all customers.Respond quickly to all queries and complaints from the Association's customers, especially in cases of Racial/Sexual harassment, cases of domestic violence, neighbour disputes, etc in accordance with Association policies and procedures.Control arrears of both current and former tenants. Take appropriate action in accordance with laid down policies or special instructions, to collect any arrears by visiting, writing and/or writing .Respond promptly to all requests for repairs and where appropriate, liaise with the appropriate Officer.

Bristol Foyer

Managing housing service provision for 16-25 year old homeless. Managing staff team to ensure that housing management and support provision was in place to adequately enhance the residents' life, ensuring they were in receipt of all benefits to which they ere entitled and over a period of time that they were prepared and ready to move on to permanent accommodation.Managerial tasks included staff supervisions, budget management, authorization of invoices, overtime, staff rotas, disciplinaries as needed. All tasks as needed to ensure a seamless service to residents which operated 24 hours a day. Attended allocations meetings, interviewed potential residents. Attended court when all other routes failed for rent payment and also to obtain injunctions in regard to severe behavioral problems. Lots of inter agency work with social services, police, and other support agencies (YOT, Princes Trust, CIty of Bristol College etc)

Bury St Edmunds, Suffolk

Managing Extracare scheme of frail elderly, working alongside care team to deliver seamless package of housing, support and care. Housing management duties included maintenance of building, management of contractors, rent accounts and arrears, service charge and budget setting. Attending case conferences ad allocations meetings in order to manage voids and sign ups. Support planning for each resident ensuring that they received the service that they required by way of signposting and referrals. All social activities. Managed provision of hot meals service,

Gt Cornard, Suffolk

Managing staff team delivering special educational needs programmes to students aged 13-18 with learning and behavioral difficulties.Ensuring that all resources and assistance were available for them to achieve in their day to day work and examinations by ensuring that concessions were made available in liaison with examination boards. ensuring that all children who needed one were assessed and supported by way of an Individual Education Plan. Delivering one-to-one and small group teaching of basic skills e.g Maths, English etc. and assistance to differentiate work for classroom sessions to ensure their understanding. Working one to one with blind student transcribing his braille for staff and vice versa.

Various Schools In Suffolk

Assisting children of all ages with learning and behavioral needs in small group and classroom situation, differentiating work to ensure they were able to understand and meet the criteria for the task. Working with staff to ensure that IEP's were up to date and progress was made . Working with children on specialist programmes of learning for difficulties like dyslexia, dyspraxia, autism, visual impairments etc.

Diploma In Supported Housing, Supported Housing, Merit

Bachelor Of Science (Bs), Technology, 2-1

Braille, Level 1 - Grade A

A Levels, Music, Art, A, B

O Levels, Music, Art, Science, Maths, English Lang, French, Home Economics, History,Geography, A,B,C,C,C,D,C,D