Dee J Dalasio Email & Phone Number

Sussex County, Delaware, United States

Mid-Atlantic, Usa

My stock photographs are being featured all over the world, for both editorial and commercial use. Being associated with one of the largest global networks alongside other stellar photographers keeps me inspired to create more relevant work. My portfolio consists of over 1,800 photographic images which include, people, animals, architecture, God's art, products and intriguing textured backgrounds. https://www.shutterstock.com/g/dee+dalasio?language=en, available for download.

Millsboro, Delaware, United States

Subject Matter Expert and problem solver for M&T Bank's customers and suite of retail products: Checking and savings accounts, debit cards, credit cards, consumer loan payments, ATM services, money transfers, CD's, Lines of Credit and Digital Ambassador tutorials, and DocuSign auto-pay contracts. Provide banking services via the virtual contact center with empathy and efficiency , such as protect the integrity of debit and credit cards, file disputes, re-issue abandoned funds, process loan payments and inter account transfers, review statements, account balances and purchases, advise of upcoming credits and debits, process discretionary fee waivers, and many other one of a kind opportunities. Additionally, I suggest products to help customers manage their every day purchases and savings.

Norristown, Pa

Crucial front line support for applicants, new hires, and field staff during the unprecedented 2020 decennial census. Assisted applicants over the phone, answered inquiries as well as interviewed, and selected applicants. Coordinated, prepared and improved training orientation events during the UL and NRFU operations, using limited resources and adhering to ever-changing mandates. Processed all manners of legal documents. Fingerprinted, badged and managed geocoding queue.

Greater Philadelphia Area

Managed case assignments via Government owned device, and traveled to designated households to conduct interviews with residents or enumerate by sight. Collected map spots and geocodes, updated address data, and created new living quarters entries in the Lima program.

National

Sales and support role laser focused on winning Cisco, Polycom and Lifesize video conferencing and AV service contract renewals while adding net new takeover contract opportunties. Achieved minimum 75% renewal rate annually. Attained 100% of KPI each quarter: industry and software training along with process change performance. Provided complex quotes valued between $5,000 and $2 million, tracked progress and processed orders.

Philadelphia Suburbs

Identified and pursued AVI-SPL's Video and Audio Visual renewal contract opportunities company-wide, in an effort to retain and grow recurring revenue. Supported over 75 salespeople in the Eastern Region by preparing complex pricing and costing for AV and Video renewal and net new contracts, with remarkable accuracy. Coached salespeople on how to present AVI-SPL's product offerings to valued clients. Served as the company's first Subject Matter Expert for Video service renewals.

In this customer-facing role, was responsible for winning renewals in the Federal and Northeast regions. Position required year-round two-way customer interaction. Hosted Business reviews that included the review and analysis of customer's Helpdesk cases, as well as updates on critical company and industry trends. Reviewed manufacturer-based promotions and made recommendations based on usage. Of the 8 quota-carrying years in sales, I made President's club 7 of those years.