Dee Jenkins Email & Phone Number

Tamworth, England, United Kingdom

Tamworth, England, United Kingdom

Curdworth, Uk

Review and analyse technicians diaries to ensure the system is not overbooking Add repairs to the system for reworks and repairs that have dropped from our scheduling systemChange repair addresses and ensure the new address is still in the area the assigned technician worksCancel repairs from the system, when requested by the insurer or customerResolve customer complaints promoting the best customer outcomes whilst operating within the Company guidelinesOrganise earlier repair… Show more Review and analyse technicians diaries to ensure the system is not overbooking Add repairs to the system for reworks and repairs that have dropped from our scheduling systemChange repair addresses and ensure the new address is still in the area the assigned technician worksCancel repairs from the system, when requested by the insurer or customerResolve customer complaints promoting the best customer outcomes whilst operating within the Company guidelinesOrganise earlier repair appointment when requestedAmend scheduling where necessary to optimise the technician’s time creating greater efficiencies in time managementLiaise with customers, technicians and insurance companies Assist customers with complaints and reschedule appointmentsEffectively handle a high volume of queries/calls from customers, insurance companies, and techniciansEnsure that all customer requests are handled quickly and to the best of my abilitiesAccurately recording calls and customer interactions in the systems, to assist other customer service personnel in the future Show less

Dallas/Fort Worth Area

Analyse sales, stock levels, and trends to forecast future product needsEstablish and maintain relationships with external partnersComplete all projects on time and within the budget providedDocument processes and share ideas on how to streamline processes to make them more efficientCreate training documents for system usage and optimizing existing practicesManage and update the sales system with new products, sales personnel and user permissionsUpdate pricing… Show more Analyse sales, stock levels, and trends to forecast future product needsEstablish and maintain relationships with external partnersComplete all projects on time and within the budget providedDocument processes and share ideas on how to streamline processes to make them more efficientCreate training documents for system usage and optimizing existing practicesManage and update the sales system with new products, sales personnel and user permissionsUpdate pricing, availability, and add new products to the company website and Amazon MarketplaceManage and update the sales system with new products, sales personnel and user permissions. Show less

Irving.Tx

Input and logged all purchase orders for the facilities department, expediting when necessary.Managed department work orders, prioritising and assigning work to the appropriate employees. Ordered and stocked office supplies.Coordinated all travel and processed all travel related expense reports.

Dallas/Fort Worth Area

Coordinated travel and managed calendars for the regional sales team.Scheduled national and international meetings and conference calls.Coordinated the national sales training event.Processed and tracked orders for both internal and external customers. Assisted in developing and maintaining account sales plans.Created a best practices document of the new sales systems, processes and procedures.Managed the Georgia Tech donation program. Collected and tracked donations… Show more Coordinated travel and managed calendars for the regional sales team.Scheduled national and international meetings and conference calls.Coordinated the national sales training event.Processed and tracked orders for both internal and external customers. Assisted in developing and maintaining account sales plans.Created a best practices document of the new sales systems, processes and procedures.Managed the Georgia Tech donation program. Collected and tracked donations, the company would match with equipment donations. Show less

Roseville, California, Usa

Insured the production line ran efficiently.Trained new employees in proper procedures and processes.Hired permanently due to exceptional performance.Coordinated new product introduction giving engineering one point of contact reducing redundancy.Managed labour pool project. Insuring all five production lines had the correct manpower for the days build.