Dee Kumar Email & Phone Number

As a Retention Manager, I am dedicated to driving operational excellence and fostering a high-performance team that delivers exceptional service to our customers. With a strong focus on both team development and customer loyalty, I lead initiatives to enhance service quality, improve retention rates, and ensure a seamless customer experience. By leveraging my skills in leadership, performance management, and strategic planning, I work to exceed targets, build lasting professional relationships within and outside of the organisation, and further grow our customer service initiatives. I am passionate about creating an environment where both employees and customers thrive, ensuring long-term success for the business.

Listed skills include Sdlc, Requirements Analysis, Business Analysis, Requirements Gathering, and 17 others.