Dee Larson Email & Phone Number

Posted manual and electronic insurance and self-pay payments with high accuracy. Resolved credit balances, located missing payments. Solved customer service issues by addressing escalated emails and special projects specified by management. Corrected payments posted in error. Kept work queues current within one month. Completed batch audits, pinpointed trends to establish training for posters. Collected requested information for third-party auditing. Scrutinized forward balance amounts and posted accurately. Contacted insurance companies for missing information needed to correct postings.

St Louis, Missouri, United States

Posted insurance and self-pay payments both electronically and manually for hospital billing, professional billing, and home health and hospice payments. Spent time building training documents in One Note for new employee training. I trained and co-trained new employees when needed.I met my monthly posting goal set by management every month with in three months of being hired with very high accuracy.

Crystal City, Missouri, United States

I posted insurance and self-pay payments in Meditech. Identified incorrectly reimbursed insurance payments and then worked with the insurance companies to obtain the remaining amount owed. I ensured the remittances balanced to the check amount and if it didn’t I would call the insurance company to find the missing information. I audited the charges listed on the account matched what was billed and identified billing errors such as duplicate charges or missing charges. I added amount the remittance advices received to ensure the amounts added up to the daily deposits from the bank. I brought in the daily electronic Medicare transmission for posting and reviewed all information received was accurate before posting to patient accounts. Did weekly QAPI(Quality Assurance) on selected accounts to ensure accuracy. Filled in on the customer service phones when needed.

Crystal City, Missouri, United States

Answered customer service calls. Took payments over the phone and worked the customer service counter. I collected and distributed the office mail on a daily basis. Printed and mailed out the self-pay billing letters everyday. I received chapter 8 and 13 bankruptcy notifications and processed those on behalf of the hospital. I also collected information on liens for processing.

Crystal City, Missouri, United States

I worked independently on the second shift and frequently worked alone in the office with very little instruction or help. Worked with highly sensitive HIPAA information. Organized paper medical record charts and prepared charts for physician signature. I ran medical records to the patient tower to the physician for on going patient care.