On top of maintaining efficient, clean and safe procedures as a barista, I created content for the location's Instagram and Facebook platforms. My engaging and high-quality content garnered over 10+ million views and drove business to the location.

Paid/unpaid freelance photography services ranging from portraits to event coverage.@picsbydeelee on Instagram, 100+ followers and high social media engagement.

At the Rock, I have spent over a year working as a staff reporter dedicating my academic pursuit to creating high-quality journalistic works spanning several content forms. My work has won several awards from the likes of organizations such as the National Scholastic Press Association (NSPA) and the Colorado Student Press Association (CSPA). In May of 2024, I took on the role of Social Media Editor as an editor of the publication. Currently, I manage the publication's social media platforms and utilize them as a way to connect the community with news and works produced by staff writers.

- Processed sales on multiple devices including POS, delivery system tablets, etc.- Took orders with accuracy and timeliness to ensure customer satisfaction.- Thorough understanding of menu and current product promotions to guide customers through the many choices.- Prepared various drinks in different sizes and temperatures from an expansive menu with speed and accuracy.- Marketed memberships to new and returning customers.- Thorough experience with cash, credit, and loyalty app payments.- Maintained cleanliness and sanitation of the front, kitchen, lobby, and bathrooms.- Thorough experience in closing FOH and Kitchen in a timely and clean manner.- Trained several new team members on par with corporate standards in an effective manner.- Upheld excellent guest service/connection, even in high volume capacity.

- Sold and collected tickets both at the register and digitally.- Provided assistance to guests with special needs and operate accessibility devices for guests.- Sell and prepare various concessions using upselling techniques to generate sales.- Market memberships to new and returning customers.- Thorough experience with cash and credit payments on POS system.- Maintained cleanliness and sanitation of theaters, lobbies, working areas, food preparation areas, and restrooms.- Opened and closed concessions stand and box office with thorough precision.- Upheld excellent guest service/connection, even in high volume capacity.