Dee Martinez Email & Phone Number

• Displayed excellent customer service to Loudoun County residents informing them of array of services that are most suitable.• Assisted the elderly and handicapped with entering personal information and escorting them to their perspective departments.• Successfully handled escalated phone calls who were in need of urgent housing, Medicaid, Medicare, homeless circumstances; administered via phone conferencing for Spanish speakers during times of duress. • Supported front office administrative assistants with front office coverage during Loudoun County Board meetings.• Provided several administrative and operational tasks including preparation for outside Housing Briefings.• Entered pertinent data in Loudoun county database and excel in accordance with Loudoun County Housing guidelines. • Administered mail merge for bulk mailings meeting the Loudoun County Government deadlines; scanned, reviewed, and uploaded confidential documents to Laserfische for final storage purposes.

Vienna, Virginia, United States

Managed and operated a one person tax office independently, assisted clients with scheduling, answeredbusy phones, and engaged with perspective clientele persuading them to become new clients. Sorted and scanned essential tax documents, adhered to a strict filing system and uploaded vital taxdocuments to Canopy accounting software and Adobe Acrobat; organized and combined multipleelectronic files allowing accountant’s easy access for immediate tax preparation. Distributed completedtax returns to the Vienna location clients prior to the April 15 th deadline. Prioritized documents in accordance with time sensitive deadlines; transferred confidential paper files bylocking in storage during and after business hours. Developed relationships and became familiar with clients’ needs and expectations.

Ashburn, Virginia, United States

Assisted Scientific Project Coordinator and Director of Scientific Conferences in assuring workshopattendees were in compliance with Covid 19 protocols prior to attending long standing scientificconferences. Recognized as a contributing factor in a high rate of in-person attendance, a 70% increase to an in-personattendance, a crucial impact upon the aftermath of online conferences. Reached out to conference attendees via email on a daily and weekly basis; approved PCR and Antigentest submissions. Updated crucial data in Sharepoint on a regular basis checking attendee status; reported late submissionsto security and project coordinators. Communicated with team members regarding missing submissions and relayed suggestions andimprovements. Assisted Aramark with arranging meals and reserving hotel rooms for attendees with positive Covidresults with a concentration of confidentiality of their privacy. Volunteered to assist in a major video editing project using MacPro, Quicktime Player and iMovie for therepresentation of 2021 HHMI Scientific Workshops, now available on YOUTUBE.

Northridge, California

Assisted the finance team with tracking timecards submissions, validated required week-ending dates inaccordance with DCAA auditing rules and regulations. Implemented pivot tables and charts as a metric evaluation, tracked monthly average timecard correctionprocessing; successfully managed hundreds of aging timecard corrections. Extracted data to manage daily and weekly reports sending weekly reminders to upper management theimportance of following auditing deadlines. Processed timecard corrections comprised of transferring hours, allocating hourly and salary informationin accordance with DCAA auditing deadlines. Assisted employees with timecard corrections, PTO, unpaid time, Covid 19 guidelines questions and otherhuman resource matters; key team player in improvement of payroll departmental processes. Conducted new hire orientations on a weekly basis, assisted employees with entering timecardcorrections, Kronos logins, and processes for recording time.

Ashburn, Va

Authorized access to confidential financial information; processed purchase order requests includedcoding, vendor contact information, pricing, justifications, item descriptions, term date requirements,project codes, non-head counts, and reviewed detailed procurement management instructions. Monitored Sharepoint and avidxchange softwares, reviewed grammar, spelling and mathematicalcalculations prior to submission to the PCAOB finance team. In charge of front office operations including security, escorted visitors, managed kitchen maintenance,employee hotel management, assisted facilities managers with building deficiencies and occupational maps.

Herndon, Va

Managed front office operations, interviewed and trained part time employees, monitored Raytheon’sVRS registration system, screened multiple phishing calls, scanned and reviewed resumes for upcomingcareer fairs. Supported two lead executive assistants with critical meeting preparation, scheduled meetingsand conference room set up. Maintained a list of unauthorized personnel with a follow up of reporting to security, closelymonitored Raytheon’s database system verified classified and unclassified visitations; escorteddiscrete government and non-government personnel to SCIF areas. Assisted the facility manager with building tours, reported maintenance repairs, andimmediately communicated secured area deficiencies. Assisted the Talent Acquisition department with scheduling candidate interviews, reportedinterview status, set up testing areas, and guided new employee tours. Managed large catering orders, cleaned and set up conference room areas, contacted AV supportof pending audio or visual needs.

Ashburn, Va

Prospected new clients by phone, email, and walk-in presentations to meet monthly goals ofbooking five to ten festivals and concerts per month, a significant increase up to 30%. Recruited musical artists performing at local competitions and youth festivals who later qualifiedas top ten contestants in The Voice and American Idol. Organized events in collaboration with event directors, general managers, musical directors, andboard of directors. In charge of live production flow, accounting for all musical artists’ attendance and scheduledtime arrival, prepared young artists for first time performances. Reviewed and submitted VAL’s entertainment contracts, scheduled meetings with entertainmentlawyers, arranged conference calls with the lead sound engineer and musical artists to discusstechnical requirements, stage plots, and event themes. Organized and held a women only networking meeting for the purpose of setting and meetinggoals to significantly increase opportunities for growth. Assisted sound engineer with stage set up; lifting heavy sound equipment, loading truck, speakerconnections, and power outage review.

Business Administration And Management, General

Real Estate License