Dee Mathews Email & Phone Number

Clermont, Fl, Us

Mt Dora

Remote

Mt Dora, Fl

• Maintain accurate records and communication with the escrow vendors and insurance providers• Post escrow disbursements to borrowers’ accounts as they become due• Explain payment and escrow changes to internal and external parties• Ensure all incoming escrow related mail, faxes, and emails are handled timely.• Work with insurance providers on hazard and force-placed insurance to ensure the bank’s collateral is adequately insured and that insurance submissions are accurately handled.• Ensure the proper processing of forced placed insurance in the event the borrowers fail to provide proof of insurance coverage.• Research and respond to consumer issues timely and completely

Mount Dora

• Review Closing Packages for the Closer as needed• Effectively managed/monitored high volume pipeline to ensure sale of loans• Audited loan documentation for errors• Sent all Original Notes and Trailing docs to the respective investors• Review all loan whether being purchased or kept by First Green Bank and uploaded loans to the various transmittal portals• Requested modifications on incorrect documents or requested missing documents that were needed to satisfy a condition for completion of the file• Responsible for submitting closed loans to Fannie Mae and Freddie Mac for UCD.• Applied problem solving skills when outstanding issues prevented loan from being purchased• Resolved all outstanding conditions placed on the loan prior to selling to the investor• Responsible for all general ledger entries once the loan has been funded and purchased• Responsible for balancing the general ledgers of the Residential Department

Mt Dora, Fl

• Answered all phone calls in a timely manner• Responsible for all of Accounts Payable.• Processed new vendor setup requests and ensured proper approvals are obtained as well as required documentation submitted.• Evaluated all invoices received from vendors and employee expense reports, verified receipt dates• Monitored all Account Payable payments and ensured compliance to bank policy.• Charged expenses to accounts and cost centers by analyzing invoice/expense reports; recorded entries.• Assisted Accounting with the Accounts Payable month end close process• Handled all accounts payable inquiries from vendors and employees.• Online Banking Support Specialist for the entire bank• Customer help liaison for all online bill pay issues• Ensured all Online Banking/Cash Management emails and internet messages were answered in a timely manner• Setup all new Cash Manager customers in Online Banking as well as any ACH and Wire limits that are needed for applicable customers• Reviewed all ACH files for exceptions and obtain approvals as needed• Reviewed all ACH and Wire agreements prior to setup and ensure logs are updated.• Verified all Branch Capture Files and ATM Capture Files have been processed by branches by 5:30pm• Reviewed and ensured all mobile deposits in our processing system are valid and obtained any necessary approvals for exceptions• Processed all Cash Manager Wires within 15 minutes of submission• Back up RDC setup and Installation as needed• Prepared, reconciled and submitted all reports to COO monthly• Prepared, reconciled and submitted Florida Bar IOLTA report monthly• Backed up Accounting as needed

Tavares, Florida

• Provided staffing for patients/families/teams/houses according to the IDT plan of care. • Provided after hours (on call as needed) staffing in conjunction with assigned on call scheduler. • Maintained and updated supplemental/PRN staffing roster. • Posted staff schedules and monitors staff absenteeism/availability, processing as directed. • Provided a daily report on crisis care and caregiver coverage. • Assisted with updating crisis care and caregiver census daily. • Functioned as a liaison between Hospice and contract staffing agencies. • Assisted with tracking agency billing for accuracy. • Assisted in data entry for medical records and billing purposes, according to policy and procedures. • Maintains updated file of continuous care pool information for ready access and tracking of data. • Assisted with the orientation of new employees to the nursing pool team. • Acted as a liaison between PRN staff and patient care teams. • Screened and directed calls, expediting communication between Hospice staff members. • Assisted with the production of the Staffing Pool newsletter. • Created a daily “On Call Schedule” built in Excel that was implemented company wide

• Airline certified and TSA badged Ground Security Coordinator for our airline check in operation• Regularly staffed over 90 valet runners for Orlando area hotels using Unifocus software• Set up and scheduled drug screening and background checks for all new employees• Process all new hire paperwork including training and expectations documents• Created and implemented a functional area scheduling system in Excel.• Created and maintained financial and operational documents and spreadsheets in Microsoft Word and Excel• Developed a new manager training guideline

Banking And Financial Support Services

Business Administration And Management, General

Activities and Societies: Marching Band and Tau Beta Sigma