Dee Mccarty Email & Phone Number

Memphis, Tennessee, United States

• Provided administrative support for one Vice President, two Managing Directors, one Senior Manager and their teams• Coordinated meetings, seminars, educational sessions, special events with catering • Scheduled travel via Concur, submitted travel authorizations & electronic expense reports via Peoplesoft Financials• Conducted research and investigations for employee complaints and special projects• Processed invoices via Onit Billing System and Peoplesoft Financials & purchasing of supplies for three departments• Managed processing of charges filed against FXF (FedEx Freight) through the EEOC (Equal Employment Opportunity Commission) by gathering employment files, composing position statements and satisfying requests for information communications & exhibits. Filing responses via the EEOC Respondent Portal and maintaining all files on Sharepoint site• Managed the Navex/Alert Line system, which was the site for employee reports and complaints of unfair treatment• Processed Litigation Holds to collect and preserve data from employee devices for current and potential EEOC charges• Provided backup support for VP, MD and teams for Government Affairs, Contracts, Labor Relations and Litigation Affairs• Active Member of FedEx Cares (FXC) and the Women’s Business Resource Team (WBRT)

Greater Memphis Area

• Provided administrative support for two Managing Directors and their teams • Managed online library of correspondence regarding EEOC charges• Compiled quarterly, mid-year and year-end statistic reports for all activities of the Employment Law Group• Spearheaded physical move for two departments to a new facility during the COVID pandemic• Composed instructional materials for new employees and newly integrated computer systems

Memphis, Tn

Clinical Trials Administration-Provide administrative support to the Regulatory Affairs Office (RAO) -Provide administrative support to the Office of Human Subjects Protection (OHSP)-Provide back-up support to the Clinical Protocol Development Monitoring Office (CPDMO)-Coordinate bi-weekly meetings of the IRB (Institutional Review Board)-Schedule travel through Concur and submit travel authorizations -Complete electronic expense reports-Order and manage supplies for three departments-Submit invoices for payment-Manage productivity reports-Organize, schedule and coordinate meetings, including monthly staff meetings, daily meetings and bi-weekly IRB meetings-Maintain electronic and paper correspondence to the FDA regarding all protocols-Assist in preparing protocol submissions to the FDA-Manage electronic database & physical binders of all communications regarding protocols submitted to the FDA-Active member of TOAST-Member of the Celebration Committee-Member of the American Society of Administrative Professionals

Greater Memphis Area

- Provided administrative support to the Office of Legal Services- Managed calendars for four attorneys- Scheduled travel and completed Travel Authorizations- Submitted electronic expense reports- Ordered and managed office supplies- Submitted invoices for payment- Scheduled & facilitated webinars, daily meetings & bi-weekly meetings- Assisting in creating & formatting the "Contracting Manual"- Created & maintained filing systems for attorneys- Assisted in closing out expired and un-renewed contracts in the CLM (Contract Life Management) system- Assisted with contract approval process, by logging, delivering & overseeing authorization of contracts

Greater Memphis Area

Smith & Nephew's Visionaire Support - Managed cases for patient matched Visionaire cutting blocks used for knee replacement surgeries- Advised sales representatives, medical offices and imaging centers regarding Visionaire website - Answered help desk calls, fielding inquires about patient cases and procedures- Monitored help desk email inbox fielding inquires about patient cases and procedures

Memphis, Tn

Homewood & Home2 Suites by Hilton - Brand Performance Support• Managed daily schedule for VP, Senior Director & Brand Team• Project Execution – Rolling out new projects to 338 Homewood hotels and 38 Home2 hotels• Conceptualized & produced effective Powerpoint Presentations for VP & Directors • Crafted & Distributed Corporate Communications, including Daily Stat Reports from Brand Mailboxes• Worked closely with VP in controlling budget and expenses for both Brands • Devised system to track invoices & all expenses by general ledger number/category to keep a running "checkbook" balance on a weekly basis.• Coordinated workshops, summits, team meetings, & other Brand events • Submitted Expense Reports for myself, Vice President and Senior Director• Purchasing of Office Supplies, computer equipment & Branded promotional items for special events • Fostered relationships with internal partners in Development, AP, Sales, Marketing & other Brands• Recorded detailed minutes for meetings and distributed to all attendees with the next meeting agendaAccomplishments+ Analyzed General Ledger and profit and loss reports, identified errors, saving over $500 in ongoing monthly expenses + Resourcefully saved over $20,000 in expenses for 2nd quarter of 2014+ Rolled out initiatives to the Home2 Brand resulting in increase in guest satisfaction of 20%+ Successfully coordinated multiple series of team meetings, workshops, and assisted with coordination of Annual Brand Conferences+ Member of Hilton Worldwide's Hobby Helpers, which raised money for community partners+ Participant of "Global Week of Service"for three years, volunteering to work at the Mid-south Food Bank, Door of Hope, Salutes for Soldiers, Literacy Memphis other community partners.

Memphis, Tn

Bank of America Home Loans• Managed daily schedules, travel & expense reports for SVP & staff of 20 associates • Assisted sales manager in setting production goals and maintaining production & commission reports • Taking & processing mortgage loan applications • Managed corporate office mail room & training facility• Corporate event planning including employee events, catering, and community events • Created marketing materials: brochures, fliers emails & letters • Conducted weekly branch audits• Project Management • Maintained departmental “Sharepoint” website• Managed corporate office mailroom• Facility coordinator (Reported all maintenance issues and monitored all moves and new furnishing and equipment requests)• Worked closely with property manager regarding facility issues• Secretary for "Team Bank of America" Community Volunteers for four years• Coordinated company participation for events with organizations such as Junior Achievement, March of Dimes, the Redbirds, Memphis Food Bank, and the American Heart Association

Memphis, Tn

First Horizon Money Center● Exceeded monthly production goals for real estate, auto & personal property loans ● Originated, processed & closed loans (Pre closing & post closing)● Processed loan paperwork & filed deeds, titles & ucc's with county & state registrar's offices ● Trained new employees & assisted in developing the associate training manual for the division● Called clients to collect on delinquent accounts & managed "exception" report ● General office management● Promoted to Assistant Manager

Memphis, Tennessee

Merchant Sales● Managed Vice President's schedule to include travel arrangements & daily appointments● Processed merchant account setup applications to accept credit cards for payment● Maintained application, volume & profitability reports ● Assisted merchants with setup of credit card point of sale equipment● Account Management

Memphis, Tennessee

Merchant Operations - Point of Sale Help Desk● Responsible for all aspects of operating a 24 hour help desk, including: interviewing, hiring & training associates, conducting performance evaluations & managing work schedules● Provided technical support for credit card processing equipment & software downloads● Created & analyzed daily call volume reports● On call for after-hours assistance for merchants and staff● Promoted to Lead Clerk

Memphis, Tennessee

Credit Card Customer Service Call Center● Managed employee work schedules for 24 hour help desk environment● Created & Analyzed reports for daily call volume● Customer account management● Acted as after-hours security blocking lost/stolen credit cards● Worked with Corporate Security when suspecting fraudulent transactions● Initiated after-hours credit line increases● On call for after hours assistance for customers and staff● Promoted to Lead Clerk