Dee Milne Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Supporting a team of 4 managing EMEA, APAC, N.AMERICA AND LATAM. All escalations both internally and externally.Weekly and monthly reporting globally for KPI’s, month end and ad hoc management reporting.

London, England, United Kingdom

Dealing with the newly acquired US based Sinch Interconnect Ledger

City Of London, England, United Kingdom

Control a ledger between 5 and 8 Million. Contacting Clients in advance of due dates to confirm approval of all Invoices, dealing with queries as and when they arise, to ensure timely payment, whilst supporting team members with excel queries. Key responsibilities:Consistently exceeded monthly and quarterly debt collection targets (95% of ledger).Established good collaborating relationships with internal stakeholders whilst building and maintaining external Client contact relationships. Manage contact with clients in advance of due dates picking up any issues, getting them resolved in a timely manner ensuring Clients adhere to contracted payment terms.30+ Aged debt is under 2%. Total aged debt is currently sitting under 9% of my ledger.Weekly updates including forecasting are provided to management on all accounts.Committed and supportive team player, being flexible to cover various team members whilst absent.Posting Journals for banking, account reconciliation, cash allocation & team mailbox management. Coached Team members on using different aspects of Excel.Clients include Medtronic/ Covidien, BAE, HSBC & MSDKey achievements/projects: Produced and administered various query reports for the team, showing meaningful data to enable discussions around overdue debt.

First Floor, 7-11 Bishopsgate, London, Ec2N 3Aq

Role was to evaluate and develop the job management and time sheet system used specifically for the branding and media element of the business. The system now tracks the teams time, projects and purchases whilst billing the Clients. Put controls and processes in place whilst evolving and improving the function of the system and the overall quality of financial data. Approach to this was factual and logical. I then continued to ensure that consistent practices were maintained, using my analytical skills to query job profit with the teams.Key responsibilities : Interacting and working in partnership with the key stakeholders both internal and external, to understand and meet business requirements, ensuring clear communication at every step. Supervising a team of two administrators. Developing and creating manuals, Reports and forms using word, viso and excel making use of Pivots, Charts and Graphs, various formulas and named ranges. Being considerate of business process whilst developing and implementing, procedures and approvals. Responsible for all User training.Key achievements/projectsClearing down 800k income accruals dating back over 15 monthsEvolving and Implementing a workable process with the desired outputs. Creating training material for all users.Supporting part of the business that was in negative NFI to grow into a profitable revenue steam. Actively involved in the RFP process and initial supplier discussions to provide a new spend management system for part of the business.

London, United Kingdom

Due to the administration and acquisition of Barkers Group along with the current climate my ledger has ranged between £2 and £6 million which would cover anything between 200 and 300 clients ranging from large organisations (public and private), to small individual companies.• Collected the £10 Million pre administration debt within 5 months.• Collections by phone, mail and post to ensure clients adhere to contracted payment terms and targets set by management are reached.• Raising and resolving all queries, using a methodical and logical approach liaising with the internal business while maintaining a good working relationship.• In order to resolve more complex accounts I have set up weekly meetings with both Clients and account managers to discuss and delegate issues, setting timeframes to resolve problems. An example of this would be (PO Client) £500k of overdue debt resolved in 3 months. • Current aged debt is at £144k (3% of my total ledger)• Monthly Management and Debtor ledger reporting to the business incorporating my Excel skills. • Risk analysis including Client set ups, tracking company insurance, credit checking and setting credit limits.• Allocating daily transfers/ cheques. Posting reversal journals and reconciling unallocated cash left on account.• Clients I have dealt with include: O2, Greggs, Cancer Research, COI, local PCT’s, various schools and Universities. I also deal solely with our Scottish Office and their clients which include local councils.

London, United Kingdom

Because of the dynamics of the IBM account it became apparent that a dedicated team was required to ensure that the process from payment to collection needed to be under tighter controls. As I was already overseeing the complicated consolidated billing process they offered me the team supervisor role. This was so successful they eventually turned this into the Global resource team which involved more complex clients. • Supervising a team of three.• Processing and sending the weekly payroll for 200 contractors. • Creating and analyzing PO spend reports in excel using pivot tables and Vlook up’s, requesting uplifts/ new PO’s and raising any queries.• Checking and sending the consolidated weekly billing on time through the IBM EDI payment system, resolving any issues which may need to be escalated. This in turn lead to the management of collections as billing was electronic.• Arranging client meetings to regularly discuss the management on the account and escalate any issues.• Running reports for the IBM Matrix (cost of business reports).

London, United Kingdom

From the work I successfully completed as a payroll administrator, my manager suggested that my skills were well suited to credit control.• Collection of cash by phone, mail and post, whilst building good relationships with the clients.• Updating Cash forecast spreadsheet.• Maintaining a £7 million ledger, dealing with aged and current debt issues to keep the DSO down. (Personal DSO is currently 30 days)• Helping to build and maintain purchase order countdowns manually using Excel for the whole team to ensure that all PO’s were up to date and had value.• Clients I have dealt with include Diageo, BP, BT, Reuters, BBC, and IBM.

London, United Kingdom

Once the final testing of the EDO was completed I felt that I needed a more challenging role. Elan Defence division was created and it was a natural progression to go from loading timesheets to paying them.• Loading and matching timesheets. • Paying 150-200 contractors including PAYE and third parties through the in house banking system for both weekly and monthly payrolls.• Consolidated Billing using Excel on a monthly basis.• Dealing with contractors and clients queries.

London, United Kingdom

Elan implemented an electronic timesheet scanning system (EDO) and requested that I help to test and implement into the business.• Supervising a team of two admin staff.• Helping to amend the electronic timesheet to ensure that it captured all relevant information. • Verifying the scanned documents, dealing with any incorrect data by communicating with the contractors.• Liaising with the IT Department, defining any faults to help resolve the system issues.

London, United Kingdom

• General office duties including, faxing and photocopying correspondence.• Administration of Contracts.

Wood Green, London

• Matching a holiday to the customers specific requirements and ad hoc office admin.

Colchester, United Kingdom

• General Administration of Policies and ad hoc office Admin