I am a highly driven and determined Franchise Business Consultant encompassing over 15+ years of work experience focused on working collaboratively with franchise owner, managers, and their employees to help streamline operations for optimizing sales and profit. I focus on providing complete business consulting, operational management, & marketing support to 18 - 25 franchisees, supporting 70 - 80 locations, with the goal of maximizing sales & profits for each location. I am often on field visits where I focus on providing training, product quality reviews, customer service excellence, and marketing optimization for each individual location.While obtaining my Bachelor of Science degree at Western Michigan University, I began my career in the Restaurant & Hospitality industry and immediately knew this was my career path. I spent many years working as a General Manager, which gave me the tools necessary for becoming a successful Franchise Business Consultant, and I have never looked back since.In my spare time I enjoy walking, hiking in the mountains, and spending time with family and friends. I also enjoy organizing and working around the house.As a quick snapshot of my abilities, some of the key Skills + Technologies I focus on daily include: Skills:* Onsite trainer* Inventory Management* Quality Control* Motivator/Mentor* Team Building* Customer Service Specialist* P&L and financial statements* Profit Maximization* Loss prevention* ServSafe CertifiedTechnologies:* Microsoft Windows* Microsoft Suite (Excel, Word, Outlook, Power Point)* SAP Concur* Microsoft Teams, Zoom, Webex* Zenput* Franchise Blast
Goto Foods/Auntie Anne'S
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Goto Foods/Auntie Anne'SBillings, Mt, Us
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Franchise Business ConsultantGoto Foods/Auntie Anne'S Apr 2008 - Present•Franchise Business Consultant responsible for providing complete business consulting, operational management, and marketing support to 18 – 25 franchisees, supporting 70 – 80 locations, with the goal of maximizing sales & profits for each location.•Consult franchisees on strategies to enhance sales by reviewing marketing strategies, guest experience surveys, monitoring product placements & product pricing, and overall business operations (including operational costs) while comparing these to Auntie Anne’s corporate standards. •Manage a large territory of franchises spanning eight Midwest states which includes traveling 50% of the time.•Conduct multiple meetings annually with business owners at over 75 franchise locations for complete business reviews. •Review Profit & Loss statements (P&L) as well as labor and material reports to find areas in need of improvement (for example: can the location modify labor hours &/or adjust food costs to be more profitable).•Consistently meet &/or exceed corporate goals year after year, achieving performance recognition & bonuses.Recognition & Awards:•Q1/2023 - Achieved “Culture Ambassador” award
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General ManagerGo Blue Pretzels Llc, Franchise Of Auntie Anne'S Oct 1999 - Apr 2008•General Manager responsible for increasing sales, reducing expenses, and maximizing net operating income by effectively managing both store and kiosk locations. •Created a positive team atmosphere by communicating job expectations, motivating team members, and developing employees for growth opportunities. •Additional responsibilities included inventory control, managing product delivery & truck orders, hiring employees, scheduling, etc.Recognition & Awards:•2004 - Achieved “Midwest Outstanding Manager of the Year” award•2004 / 2003 / 2001 – Achieved “Better than the Best” awards in multiple years by successfully upholding company philosophy and quality standards
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General ManagerBig Boy Restaurants International, Llc Oct 1993 - Oct 1999Southfield, Michigan, Us•General Manager responsible for overseeing the day-to-day operations of the restaurant, including managing a team of 25 – 50 employees, to ensure consistent revenue and profitability for the business.•Responsible for reinforcing policies, procedures, and promoting customer satisfaction. • Improved the restaurant’s safety and health by restructuring daily sanitation schedules and enforcing compliance with health and legal regulations.•Additional responsibilities included inventory control, managing product delivery & truck orders, hiring employees, scheduling, etc.
Dee Paul Education Details
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Western Michigan UniversityTextile And Apparel Technology With Computer Aided Design Option
Frequently Asked Questions about Dee Paul
What company does Dee Paul work for?
Dee Paul works for Goto Foods/auntie Anne's
What is Dee Paul's role at the current company?
Dee Paul's current role is Sr. Business Consultant/Business Operations Specialist.
What schools did Dee Paul attend?
Dee Paul attended Western Michigan University.
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