Head Of Sales
Current
Oct 2023 - Present
AeroLeads people directory · profile
Dee Potter Email & Phone Number
Head of Sales
at
emerchantpay
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Sales
Location
Blackpool Area, United Kingdom, United Kingdom
Company size
Who is Dee Potter? Overview
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Quick answer
Dee Potter is listed as Head of Sales at emerchantpay, a company with 233 employees, based in Blackpool Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dee Potter.
Dee Potter previously worked as Head Of Service at Card Saver Ltd and Contact Centre Manager at Card Saver Ltd. Dee Potter studied at Blackpool And The Fylde College.
Company email context
Email format at emerchantpay
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emerchantpay
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Profile bio
About Dee Potter
Driven, competitive individual consistently exceeding expectations and progressing through roles. Thrives on challenges, leading and inspiring success. Skilled in streamlining operations and implementing organisational solutions for commercial initiatives.15 years managerial experience in a contact centre environment, 4 years within outsourcing. Experience of leading and managing large contact centres of 500 plus employees. Particularly enjoy the Sales environment but have Service delivery background.
Current workplace
Dee Potter's current company
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Emerchantpay
9 roles
Dee Potter work experience
A career timeline built from the work history available for this profile.
Head Of Service
- Integration of Omni Channel resulting in a reduction of repeat contact and launching iBot to deflect 30% of queries
- Streamline areas by multi skilling agents to prevent single point of failures
- Saving £15k in monthly running cost by bringing terminal support in-house
- Implemented a new revenue stream with Sales through Service. Currently delivering £60k YoY
- Delivery and execution of Salesforce migration with further opportunity to open API’s to reducing onboarding timescales by50%
Jul 2020 - Sep 2023
Contact Centre Manager
Nov 2019 - Jul 2020
Operations Manager
- Won Silver in the Capita Business Awards for Charitable Support and Community Engagement.
- Promoted to Sales Operations Manager after being identified by the Head of Sales.
- Implement new commission structure to increasing on target earning while achieving budget MOM.
- Successfully prevented further FCA fines buy implementing a new compliance strategy.
- Set up and managed new work to decrease sale returns YOY from 14% to 7.4%
- Increasing contract sales volume by 22.4% YOY
Oct 2015 - Nov 2019
Inbound Sales Team Manager
Carphone Warehouse
Jun 2012 - Oct 2015
Hlc Team Manager
Carphone Warehouse
Oct 2009 - May 2012
Customer Services Team Manager
Carphone Warehouse
Oct 2008 - Oct 2009
Customer Service And Senior Advisor
Carphone Warehouse
Aug 2006 - Oct 2008
Travel Consultant And Travel Representative
Apr 2001 - Jul 2006
Team & coworkers
Colleagues at emerchantpay
Other employees you can reach at emerchantpay.com. View company contacts for 233 employees →
NH
Nikolay Hristov
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
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ED
Evgeni Drazhev
Colleague at EmerchantpayBulgaria, Bulgaria
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FK
Fatime Kepchelyuva
Colleague at EmerchantpayBulgaria, Bulgaria
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TS
Tsvetan Saev
Colleague at EmerchantpayBulgaria, Bulgaria
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VK
Vladimir K.
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
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MT
Maya Terzieva
Colleague at EmerchantpayBulgaria, Bulgaria
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RB
Rangel Bakalov
Colleague at EmerchantpayBulgaria, Bulgaria
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MT
Marko Trajcheski
Colleague at EmerchantpayBulgaria, Bulgaria
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HI
Hristo Iliev
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
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SR
Sabrina Rasheva
Colleague at EmerchantpayLozenets, Sofia City, Bulgaria, Bulgaria
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Nikolay Hristov
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
View →
ED
Evgeni Drazhev
Colleague at EmerchantpayBulgaria, Bulgaria
View →
FK
Fatime Kepchelyuva
Colleague at EmerchantpayBulgaria, Bulgaria
View →
TS
Tsvetan Saev
Colleague at EmerchantpayBulgaria, Bulgaria
View →
VK
Vladimir K.
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
View →
MT
Maya Terzieva
Colleague at EmerchantpayBulgaria, Bulgaria
View →
RB
Rangel Bakalov
Colleague at EmerchantpayBulgaria, Bulgaria
View →
MT
Marko Trajcheski
Colleague at EmerchantpayBulgaria, Bulgaria
View →
HI
Hristo Iliev
Colleague at EmerchantpaySofia, Sofia City, Bulgaria, Bulgaria
View →
SR
Sabrina Rasheva
Colleague at EmerchantpayLozenets, Sofia City, Bulgaria, Bulgaria
View →
1 education record
Dee Potter education
-
Blackpool And The Fylde College
FAQ
Frequently asked questions about Dee Potter
Quick answers generated from the profile data available on this page.
What company does Dee Potter work for?
Dee Potter works for emerchantpay.
What is Dee Potter's role at emerchantpay?
Dee Potter is listed as Head of Sales at emerchantpay.
Where is Dee Potter based?
Dee Potter is based in Blackpool Area, United Kingdom, United Kingdom while working with emerchantpay.
What companies has Dee Potter worked for?
Dee Potter has worked for Emerchantpay, Card Saver Ltd, Capita, Carphone Warehouse, and Tui Travel Plc.
Who are Dee Potter's colleagues at emerchantpay?
Dee Potter's colleagues at emerchantpay include Nikolay Hristov, Evgeni Drazhev, Fatime Kepchelyuva, Tsvetan Saev, and Vladimir K..
How can I contact Dee Potter?
You can use AeroLeads to view verified contact signals for Dee Potter at emerchantpay, including work email, phone, and LinkedIn data when available.
What schools did Dee Potter attend?
Dee Potter studied at Blackpool And The Fylde College.
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