Dee Potter
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Dee Potter Email & Phone Number

Head of Sales at emerchantpay
Location: Blackpool Area, United Kingdom, United Kingdom 9 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Head of Sales
Location
Blackpool Area, United Kingdom, United Kingdom
Company size

Who is Dee Potter? Overview

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Quick answer

Dee Potter is listed as Head of Sales at emerchantpay, a company with 233 employees, based in Blackpool Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dee Potter.

Dee Potter previously worked as Head Of Service at Card Saver Ltd and Contact Centre Manager at Card Saver Ltd. Dee Potter studied at Blackpool And The Fylde College.

Company email context

Email format at emerchantpay

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emerchantpay

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Profile bio

About Dee Potter

Driven, competitive individual consistently exceeding expectations and progressing through roles. Thrives on challenges, leading and inspiring success. Skilled in streamlining operations and implementing organisational solutions for commercial initiatives.15 years managerial experience in a contact centre environment, 4 years within outsourcing. Experience of leading and managing large contact centres of 500 plus employees. Particularly enjoy the Sales environment but have Service delivery background.

Current workplace

Dee Potter's current company

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emerchantpay
Emerchantpay
Head of Sales
london, england, united kingdom
Employees
233
AeroLeads page
9 roles

Dee Potter work experience

A career timeline built from the work history available for this profile.

Head Of Sales

Current

Blackpool, England, United Kingdom

Oct 2023 - Present

Head Of Service

  • Integration of Omni Channel resulting in a reduction of repeat contact and launching iBot to deflect 30% of queries
  • Streamline areas by multi skilling agents to prevent single point of failures
  • Saving £15k in monthly running cost by bringing terminal support in-house
  • Implemented a new revenue stream with Sales through Service. Currently delivering £60k YoY
  • Delivery and execution of Salesforce migration with further opportunity to open API’s to reducing onboarding timescales by50%
Jul 2020 - Sep 2023

Contact Centre Manager

Blackpool, United Kingdom

Nov 2019 - Jul 2020

Operations Manager

Preston, United Kingdom

  • Won Silver in the Capita Business Awards for Charitable Support and Community Engagement.
  • Promoted to Sales Operations Manager after being identified by the Head of Sales.
  • Implement new commission structure to increasing on target earning while achieving budget MOM.
  • Successfully prevented further FCA fines buy implementing a new compliance strategy.
  • Set up and managed new work to decrease sale returns YOY from 14% to 7.4%
  • Increasing contract sales volume by 22.4% YOY
Oct 2015 - Nov 2019

Inbound Sales Team Manager

Carphone Warehouse

Preston, United Kingdom

Jun 2012 - Oct 2015

Hlc Team Manager

Carphone Warehouse

Preston, United Kingdom

Oct 2009 - May 2012

Customer Services Team Manager

Carphone Warehouse

Preston, United Kingdom

Oct 2008 - Oct 2009

Customer Service And Senior Advisor

Carphone Warehouse

Preston, United Kingdom

Aug 2006 - Oct 2008

Travel Consultant And Travel Representative

Apr 2001 - Jul 2006
Team & coworkers

Colleagues at emerchantpay

Other employees you can reach at emerchantpay.com. View company contacts for 233 employees →

1 education record

Dee Potter education

  • Blackpool And The Fylde College
    Blackpool And The Fylde College
FAQ

Frequently asked questions about Dee Potter

Quick answers generated from the profile data available on this page.

What company does Dee Potter work for?

Dee Potter works for emerchantpay.

What is Dee Potter's role at emerchantpay?

Dee Potter is listed as Head of Sales at emerchantpay.

Where is Dee Potter based?

Dee Potter is based in Blackpool Area, United Kingdom, United Kingdom while working with emerchantpay.

What companies has Dee Potter worked for?

Dee Potter has worked for Emerchantpay, Card Saver Ltd, Capita, Carphone Warehouse, and Tui Travel Plc.

Who are Dee Potter's colleagues at emerchantpay?

Dee Potter's colleagues at emerchantpay include Nikolay Hristov, Evgeni Drazhev, Fatime Kepchelyuva, Tsvetan Saev, and Vladimir K..

How can I contact Dee Potter?

You can use AeroLeads to view verified contact signals for Dee Potter at emerchantpay, including work email, phone, and LinkedIn data when available.

What schools did Dee Potter attend?

Dee Potter studied at Blackpool And The Fylde College.

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