Dee Sathrum Email & Phone Number

Research Triangle Park, Nc

- Responsible for the successful ongoing execution of Cisco-led service deals in partnership with designated customers, Service Sales, Product Sales, and Operational Shared Services. - Manage a portfolio of deals on a quarterly basis and am accountable for overseeing the execution of designated deals and managing the relationships with their Service Sales and Shared Services counterparts.- Partner with the Cisco account team and partner community as applicable for Cisco-led deals to ensure a differentiated customer experience as it relates to specific deals. -Lead, facilitate and manage all activities related to designated deals. - Primary role is the successful execution of Cisco's Deal Lifecycle Methodology (DLM) to ensure deals meet agreed upon timelines and deliverables as defined by the DLM.

Market research for a group of therapists serving children in crisis.

SALES CONTRACT MANAGER-Managed all terms and conditions of sales contracts to closure, which included initial assessments, pre-negotiations, and financial analysis.-Led all phases of negotiation process and maintained all records.-Acted as liaison between field sales and legal department on contract issues. PROGRAM MANGER - Corporate Account Management Team-Managed initiative to create new business plan template, by collaborating with consultant and cross-functional team. -Played key role in managing upcoming programs across all accounts. -Joined forces with key stakeholders in factory, and sales department on initiatives.SR. TACTICAL ACCOUNT MGR - European Global Accounts-Managed all tactical issues with global customers (Nokia, Ericsson, Siemens & Alcatel) -Acted as first point of contact for customers and field sales representatives regarding contract pricing, high profile delivery and quality assurance escalations, and problem resolutions.

-Headed group of 4 Senior Buyers in New Product Introduction Group. -Supervised product procurement for global customers’ new build of materials; clients included Lucent and Cisco. -Orchestrated workflow with Product Managers and provided updates to senior management; facilitated weekly status meetings with customers.-Functioned as primary contributor on Baan ERP System Implementation Team and ensured smooth deployments and transitions.-Regained customer confidence in New Product Introduction Buying Team

-Collaborated with various departments, including production, planning, engineering, quality assurance, and sales, to manage global account pricing. -Played integral role in preparing monthly demand forecasts. -Conducted quality customer audits. -Earned Motorola Certification to purchase limited products