Quality Assurance Analyst
• Managed and coordinated communication between departments• Managed and coordinated communication between Offshore Teams• Interpret technical and business jargon.• Drove QA tasks to completion in various development projects as a Team Lead (Worflow, Q&A, Alerts)• Executed Manual Web Based Application Testing, Defect Logging and tracking.• Designed Test Plans, Technical Documentation of planned and implemented functionalities against business and functional requirements.• Wrote and Executed test scripts• Conducted QA process training and reviews.• Compiled various QA metrics, graphs and reports• Created & modified SQL queries in Test Director to better filter out information better reporting• Coordinated assignments, and reviewed results with the off-shore team.• Designed Charts, graphs, and formulas in MS Excel for tracking, measurements, and auditing purposes.• Created user friendly in-depth tutorials for training of newly developed tools.• Successfully delivered 6 major releases of Intralinks primary web application as a part of QA organization.• Tested and evaluated Q&A, Alert and Workflow projects for data application handling.• Managed QC process and reported to upper management.• Completed multiple personalized training sessions on test planning, script execution, and maintenance methodologies.• Managed crew for releases.