Dee W. Email & Phone Number

ABOUT ME I help companies streamline their processes and procedures and prevent them from breaching regulations and remaining compliant. In addition, I help in upgrade and implementing of CMS and LMS software.WHY WORK WITH ME? I have 10 + years working in the Higher Education industry supporting clients across the UK. I have assisted in helping clients with the implementation and transition of a new software. I have helped my clients prevent potential fines.WHO DO I WORK WITH?I work with medium to large organisations specifically within Higher Education, Property Management and Retail industries. WHAT TYPE OF SERVICE DO I PROVIDE? SPECIALTIES Process Improvement | Stakeholder Management | Requirements Engineering | AS-IS | TO-BE | Gap Analysis | Document Design | Workshop Facilitation | Process Flow Mapping | Full Project Lifecycle | Target Operating Model | RAID Management | User Stories | User Acceptance Testing |HOW TO GET IN TOUCH WITH ME?INBOX me here on LinkedIn if you have any questions.

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  Digital Business Analyst

  Alexander Maclean

  Aug 2021 - Jan 2022

  Responsible for implementing a new LMS to transform the company practices into new cost-effective solution leading to efficient processes and enhanced user experience within the digital department of a £10m, medium-sized organization in the education and training industry.Achievements:• Took requirements from stakeholders and project leader and liaised with developers to ensure they created a LMS fit for purpose which improved conversion rates on email marketing by 21%. • Migrated to a new learning management system whilst incorporating an ecommerce platform thus increasing sales by 33% each month.