Freight Force, Inc. a property broker, offering the following services: Cartage and Truckloads through a network of independently owned and approved motor carriers domiciled at or near convenient airport locations. This network provides the logistics industry with first and final mile for cartage needs.

• Managed a collections team including hiring, motivating, training, performance management and motivating collectors to achieve monthly collection goals.• Thorough knowledge of the company's standard operating procedures, finance programs, as well as state and federal legal requirements (Fair Debt Collection Practices Act and Consumer Financial Protection Bureau) with regards to collection procedures, bankruptcies, foreclosures, and repossessions.• Reviewed and managed all accounts at the beginning of each collection cycle with a team of collectors and ensured productivity standards were met.• Ensured department was in compliance, kept abreast of current requirements and changing legislation.• Approved Evictions, Repossessions, Private Sales, Notice of Defaults, and worked with Escrow department regarding delinquent tax notices/liens. • Handled inbound/outbound calls to delinquent borrowers to discuss account status and reason for delinquency.• Initiated workout programs to prevent Foreclosures. Analyzed borrower’s financial statements, and calculate debt ratios, reviewed payment history and alternate resources to cure delinquency.• Interacted with different departments to check status of Foreclosure Reinstatements, Repossessions, Loan Modifications, Short Sales and Deed in Lieu of Foreclosures.• Ensured that mail was handled in an expedited manner, and payments were posted daily and in a timely manner.• Administered performance evaluation system for recommending promotions, wage increases and terminations.