Deeanna Schulz Email & Phone Number

Madison, Wisconsin, United States

Madison, Wisconsin Area

Train, support and inspire Product Compliance Analysts.Manage Compliance filing projects, coordinating workload, state objections, and communicating project status with internal and external customers.Assist in market conduct exam research and response.Support Legal/Compliance senior management, . Continue Compliance Analyst tasks of higher levels of complexity and priority.Perform multistate research projects, reporting results to internal and external clients, including senior management.

Madison, Wisconsin Area

Research state and federal health insurance laws to determine any revisions needed to products, and communicate required product changes to internal and external customers.Perform Third Party Administrator audits to ensure compliance with business agreements and state laws.Develop, draft, and file insurance policies for state approval.Complete required state reporting, including Preferred Provider Network reaccreditation.

Perform operational and compliance audits in a corporate internal audit setting. Identify risks and assess the adequacy of controls to ensure corporate objectives are met in compliance with contracts and regulatory standards. Determine the root cause of audit findings, and propose the necessary action to resolve deficiencies. Provide support services to internal clients and external auditors.

Developed, edited and updated technical and conversational on-line documentation foroperational areas. Represented Training Department on corporate product update andimplementation teams. Led project team to develop and implement departmental home pages,using standard usability techniques and data analysis. Performed testing of the knowledgemanagement system for monthly server patches and upgrades to guarantee functionality.

Provided Customer Service support at an international in-coming call center. Verified claims processed according to contract regulations; took action to correct errors. Handled all Italian language correspondence; French as needed. Participated in a Customer Service Application focus group to evaluate application use and improve user efficiency and functionality. Assisted in development and testing of Italian language form letters.

I taught Italian for the PTO Before-/Afterschool Language Program for K-5 students of varying skill levels. I created both semester and year long curricula and all lesson plans. I held this position while working concurrently at WPS.

Bachelor Of Arts - Ba, Art History; Italian Language & Literature

Bachelor Of Arts, Art History, Italian Language And Literature

Activities and Societies: Phi Beta Kappa

Study Abroad, Art History, Italian History,

Activities and Societies: Volunteer at Punto d'Incontro UNICEFBologna Cooperative Studies Program