Deeann (Dee) Cook Shrm-Cp Email & Phone Number

Provide HR freelance services to multiple companies and industries. Responsibilities include but not limited to recruitment, open enrollment, creating multi-state employee handbooks, performing compensation analysis, providing HRIS and other HR related support needed to meet the goals and objectives of the clients. Consistently exceeds expectations.

• Provided extensive Human Resources (HR) support to the executive team and 1700 clinical and allied health employees.
• Managed the HR department transition as Health Central Hospital merged with the Orlando Health Healthcare System
• Transitioned several HRIS systems by creating reports and tracking key metrics to provide insight for crucial decisions and process improvements
• Led 10+ Joint Commission Accreditation and the Agency for Healthcare Administration (ACHA) Surveys for human resources demonstrating high national standards for safety and quality of patient care
• Facilitated numerous training courses to large groups of employees and leaders regarding performance, productivity, and career development to improve employee and patient satisfaction
• Conducted objective investigations regarding harassment, discrimination, performance, time and attendance, theft, and other policy violations

• Assisted employees with benefit enrollment, inquiries, pay changes and ensured timely and accurate processing of American Disability Act (ADA), Family Medical Leave Act (FMLA), and Leave of Absence (LOA) documentation.
• Completed state unemployment claims, submitted appeals, and provided representation in employment hearings
• Investigated and processed workers' compensation claims as a point of contact for claimants, physicians, and third-party administrators
• Analyzed trends and metrics related to positions, recruitment, benefits, and payroll to track human capital, measure initiatives, and develop new policies or programs
• Maintained and updated two separate HR databases and employment files

• Oversaw recruitment efforts, including job postings, applicant screening and interviewing for qualified healthcare professionals and support staff, resulting in 30-40 monthly hires
• Selected and interviewed candidates for all available positions
• Initiated and conducted on-boarding with background checks, Office of Inspector General (OIG) verifications, license/certification verifications, employment references and conducted new hire orientation