Deeann (Dee) Cook Shrm-Cp Email & Phone Number

Provide HR freelance services to multiple companies and industries. Responsibilities include but not limited to recruitment, open enrollment, creating multi-state employee handbooks, performing compensation analysis, providing HRIS and other HR related support needed to meet the goals and objectives of the clients. Consistently exceeds expectations resulting in repeat contract assignments.

*Provided extensive Human Resources (HR) support to the executive team and 1700 clinical and allied health employees.•Managed the HR department transition as Health Central Hospital merged with the Orlando Health Healthcare System•Transitioned several HRIS systems by creating reports and tracking key metrics to provide insight for crucial decisions and process improvements•Led 10+ Joint Commission Accreditation and the Agency for Healthcare Administration (ACHA) Surveys for human resources demonstrating high national standards for safety and quality of patient care •Facilitated numerous training courses to large groups of employees and leaders regarding performance, productivity, and career development to improve employee and patient satisfaction•Conducted objective investigations regarding harassment, discrimination, performance, time and attendance, theft, and other policy violations•Guided and coached 50+ leaders with disciplinary conversations and proper documentation to reduce legal risks and to ensure compliance

*Assisted employees with benefit enrollment, inquiries, pay changes and ensured timely and accurate processing of American Disability Act (ADA), Family Medical Leave Act (FMLA), and Leave of Absence (LOA) documentation according to regulations.•Completed state unemployment claims, submitted appeals, and provided representation in employment hearings•Investigated and processed workers' compensation claims as a point of contact for claimants, physicians, and third-party administrators•Analyzed trends and metrics related to positions, recruitment, benefits, and payroll to track human capital, measure initiatives, and develop new policies or programs•Maintained and updated two separate HR databases and employment files

•Oversaw recruitment efforts, including job postings, applicant screening and interviewing for qualified healthcare professionals and support staff, resulting in 30-40 monthly hires•Selected and interviewed candidates for all available positions•Initiated and conducted on-boarding with background checks, Office of Inspector General (OIG) verifications, license/certification verifications, employment references and conducted new hire orientation