Deeb Aborass Email & Phone Number

Ramallah

Performing big data analysis such as GEO• insight analysis on customer behavior• Developing 3G KPI’s , insight analysis on 3G data users andprofiling for data user• Performing periodic reports to difference departments (finance,sales, network and customer care)• Producing (daily, weekly, monthly and quarterly) reports whichinclude ooredoo KPI’s• Building multiple models using advance excel• Customer Segmentation and behavior analysis• Evaluate campaigns (pre evaluation, during campaign and postevaluation)•Churn prediction and analysis

Ramallah

• Evaluate all products that related to ooredoo• Provide automatic reports daily, weekly and monthly• Revenue gap analysis• Policy in coordination with marketing departments

Ramallah

Performing statistical analysis of business data• Analyzing outbound survey• Supporting in evaluation products that related to ooredoo• Data validation• Supporting in the development of management, narrative, andstatistical reports for business reporting and planning purposes• Providing the standard report required by each different area aswell as AD-HOC information needed and drives data mining• support in customer segmentation analysis• Supporting the MKT areas in the conceptualization anddefinition of analysis that require internal data

Ramallah

• Provide service to customers via telephone and email• Successfully reorganized call escalation protocol• Respond to all inquiries within 24 hours