Deeba Ali Email & Phone Number

**Highly Experienced Educator and Customer Care Expert Seeking New Challenges****Overview**A seasoned professional with 8 years of experience in the education and customer service industries, bringing a blend of teaching expertise, customer-centric approach, and effective communication skills. Proven ability to handle diverse responsibilities, from imparting knowledge to resolving customer inquiries promptly and efficiently. Currently thriving as a Marketing Manager at Dunitech Soft Solution, where I leverage my communication and interpersonal skills to drive brand awareness and foster customer relationships.**Teaching Expertise*** 8 years of enriching experience teaching economics, commerce, English, and accounts to students of diverse backgrounds.* Adept at tailoring teaching methodologies to cater to individual learning styles, ensuring effective comprehension and retention of knowledge.* Passionate about fostering a stimulating learning environment that encourages active participation and critical thinking.**Customer Care Excellence*** Extensive experience as a customer care executive, handling both national and international clientele with a focus on building rapport and resolving issues effectively.* Proven ability to empathize with customer concerns, provide prompt and accurate information, and maintain a positive and professional demeanor.* Skilled in de-escalating challenging situations and finding amicable solutions to customer grievances.**Core Competencies*** Excellent communication skills, both written and verbal, enabling clear and concise articulation of ideas.* Interactive and engaging approach, facilitating effective knowledge transfer and fostering a positive learning environment.* Team player, adept at collaborating with colleagues to achieve common goals.* Quick learner, constantly seeking opportunities to expand knowledge and skills.* Hardworking and dedicated, committed to delivering exceptional results within deadlines.**Seeking Opportunities**Eager to leverage my diverse skill set and experience to contribute to a dynamic organization that values innovation and continuous improvement. Seeking opportunities in customer service that allow me to utilize my expertise, passion for customer-centric approach to make a significant impact.**Professional Designation**Marketing Manager

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  Unity College, India

  Business/Commerce, General