Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Dee Branzuela is listed as Vendor Management | Customer Service | Learning & Development at THE ICONIC, a company with 680 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Dee Branzuela.
Dee Branzuela previously worked as Operations Supervisor at The Iconic and Executive - Marketplace Operations at Zalora Group. Dee Branzuela holds Bachelor Of Arts - Ba, Political Science And Government from University Of Batangas.
This section adds company-level context without repeating Dee Branzuela's masked contact details.
Review company-level records connected to Dee Branzuela before choosing the right outreach path.
Experienced in customer service, team management, training and quality assurance, and vendor management - marketplace operations, seller performance, GSTD projects, forecast and deep dive analysis.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Philippines
Manage the daily operations and staffing of customer service team. Monitor important metrics (e.g., quality assurance, productivity, customer satisfaction, etc.) against targets, and adjust resources. Coach, and develop team members by communicating performance expectations and providing ongoing feedback regarding results in the context of the expectations.
Philippines
Responsible in coordinating the full end to end operations and experience of our marketplace partners. Act as an essential connection between our sellers, category management team, fulfilment center and customer service with a strong focus on ensuring the contractual alignment and customer focus throughout the customer order fulfilment lifecycle.
Philippines
Monitor and improve the performance of a team of seller experience agents in terms of productivity, process adherence, and satisfaction. Conduct individual coaching and feedback sessions and periodic one-on-ones that focus on improving seller satisfaction, employee communication, and technical skills.
Philippines
Specializes in devising training projects and programs according to the needs of employees. Conduct skills assessment procedures, develop training structures, establish guidelines, and coordinate with the company's human resources department.
Philippines
Manages all inquiries and information transactions made between management and the clients. Build strong healthy relationships with clients, convince them of all benefits of doing business with the organization and create an open and accessible communication rout for free flow of information.
Region IVA - Calabarzon, Philippines
Responsible in the day-to-day planning and operations of the team, trained and helped in their development by conducting team huddles, coaching sessions, and recognizing weaknesses to offer solutions in helping them improve and grow.
NCR - National Capital Region, Philippines
Handle customer queries, recommending solutions and guiding product users through features and functionalities. Analyze and report network malfunctions (for example, by testing different scenarios or mobile tests).
NCR - National Capital Region, Philippines
Maintains customer relationship by responding to inquiries; documenting actions. Improves quality service by recommending improved processes; identifying new product and service applications. Accomplishes customer service and organization mission by completing related results as needed.
NCR - National Capital Region, Philippines
Responsible for tracking a financial performance against a plan, analyzing performance and market conditions to create forecasts, and helping senior management make tactical and strategic decisions by providing periodic reports.
Region IVA - Calabarzon, Philippines
Transcribe audio files, edit speech recognition transcripts, and format transcription reports. Convert transcribed diagnostic test results, procedures, and consultation notes into applicable report formats. Identify and follow up on inconsistencies, errors, and missing information within a transcribed report.
Other employees you can reach at theiconic.com.au. View company contacts for 680 employees →
Fulya Ozdemir
Colleague at The IconicSydney, New South Wales, Australia, Australia
View →
SJ
Sam Jo
Colleague at The IconicWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
AA
Aisha Alvarez
Colleague at The IconicSydney, New South Wales, Australia, Australia
View →
UK
Udika Kunwar
Colleague at The IconicGreater Sydney Area, Australia
View →
CF
Chloe Farrell
Colleague at The IconicGreater Sydney Area, Australia
View →
ZM
Zainab Musa
Colleague at The IconicDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
SR
Sundar Rajkumar
Colleague at The IconicManipur, India, India
View →
CH
Chloe Habis
Colleague at The IconicGreater Sydney Area, Australia
View →
TF
Tim Fualau
Colleague at The IconicCabramatta, New South Wales, Australia, Australia
View →
JJ
Jj Jimenez
Colleague at The IconicSydney, New South Wales, Australia, Australia
View →
Quick answers generated from the profile data available on this page.
Dee Branzuela works for THE ICONIC.
Dee Branzuela is listed as Vendor Management | Customer Service | Learning & Development at THE ICONIC.
Dee Branzuela is based in Calabarzon, Philippines, Philippines while working with THE ICONIC.
Dee Branzuela has worked for The Iconic, Zalora Group, Taskus, The Results Companies, and Telus International Philippines.
Dee Branzuela's colleagues at THE ICONIC include Fulya Ozdemir, Sam Jo, Aisha Alvarez, Udika Kunwar, and Chloe Farrell.
You can use AeroLeads to view verified contact signals for Dee Branzuela at THE ICONIC, including work email, phone, and LinkedIn data when available.
Dee Branzuela holds Bachelor Of Arts - Ba, Political Science And Government from University Of Batangas.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts