As a seasoned professional with over a decade of experience, I am a result-oriented individual with a versatile background in B2B & B2C workstreams in customer service, machine learning, and logistics operations management. expertise in exceeding organizational objectives and developing efficient teams that excel.My skill set extends to managing cross-functional teams and having a deep understanding of quality management and incident management in a services environment. I am also proficient in designing creative solutions aimed at maximizing customer satisfaction, cost/time efficiency, and quality production. I possess excellent interpersonal and management skills, with high-level leadership and mentoring abilities.As a Transportation Operations Manager at Amazon, Hyderabad, I managed operational teams at four different geographical locations, including Prague, Barcelona, London, and Hyderabad. I am responsible business reviews including team goals such as SLA, quality, ToT, absenteeism etc.As the accountable owner of the crucial 3P Asset management program, I oversee all types of loading and load-securing equipment for six commercial carriers across all 38 Amazon sites in middle Europe. I am also responsible for partnering in high impactful Pan EU program launches such as Amazon Sea, suspect empty movements & carrier rejection audits etc. I initiate customer-focused & stakeholder-focused projects like "stow by date" Proactive Monitoring for WHT Lanes, Project SPUR (saving packages under risk) for customer-focused lanes, Elf Express for on-time Christmas packages deliveries in Pan EU, Reyes Magos festival package deliveries in Spain, and Cold prickly warehouse transfers for EU reactive lanesI ensure timely conduct of employee growth, engagement activities, voice of employees & other employee-focused activities. I own Stakeholder management, carrier communications, site coordinates, proactive actions, and supported smooth warehouse operations.Prior to my role at Amazon, I worked as an Assistant Manager - Operations at Wipro LTD, Hyderabad. I established a pilot batch for the Google-waymo software and successfully launched the pilot batch.Overall, I am a dynamic professional with a proven track record of delivering results through my strategic thinking, analytical skills, and leadership abilities. I am looking forward to utilizing my expertise to take up challenging roles that contribute to the organization's growth while enhancing my personal and professional growth.