Denise Cole Email and Phone Number

To lead the Diversity, Equity and Inclusion (DEI) Practice area across: UK, Europe, Latin America and North America. Responsible for developing, implementing and overseeing DEI strategy and delivery, collaborating with key stakeholders in senior leadership, relevant Boards, HR and colleagues across the business.Taking a data driven approach to developing representation goals, measurable action plans and innovative tools and resources, together with strategic vision to build a more diverse and inclusive organisation.

Leading the EMEA Inclusion and Diversity team, working in partnership with Global Diversity and Talent Management and regional stakeholders to shape, implement and measure the inclusion and diversity strategy for the 54 EMEA countries that Citi operates in. Liaising with Country Heads, Business Heads, Senior Human Resources Officers and Heads of HR to drive an inclusive workplace.

Working within the EMEA Diversity team to drive a culture of inclusion - key specialisms include:Gender – focusing on the challenges of gender progression at the senior level, growing a pipeline of talent at the junior/mid-manager level and presenting a vision and strategy supported by metrics that all business areas can own.Disability – raising awareness and educating employees, managers and recruiters on all aspects of disability and mental well-being and creating an environment where employees are supported and prospective employees see Citi as a potential employer of choice.Lesbian, Gay, Bisexual, Transgender (LGBT+) - maintaining a strong focus on the internal and external LGBT+ agenda through networks and partnerships with Citi and external thought leaders. Introducing new and innovative concepts to ensure Citi is seen as a leader in this space.Unconscious Bias and Inclusive Leadership – ensuring HR and senior leaders embed principles of inclusive leadership in all processes and practices to bring about sustained change. Key Achievements:• EMEA Diversity Operating Committee – supported in the formation and launch of this committee, chaired by the EMEA CEO. Designed the strategy and key focus areas. • Inclusive Leadership/Unconscious Bias – Facilitator of Inclusion Workshops and Live Bias Reviews. Designed and created ‘Bias Bingo’ – a tool to raise awareness of bias in language; introduced external vendor tool SCULPT, counter-stereotype training.• Senior Gender Representation – Facilitator of the Diversity Manager Assimilation Programme (DMAP) • Minds at Citi – Designed, created and rolled out a mental health campaign. Showcasing employee stories - https://www.youtube.com/watch?v=7R9C1TH7xeU • Diversity Week • Employee Networks – Launched 10+ new Networks across EMEA. Recognised in Stonewall Top 100, Working Families and Times Top 50.• Trans inclusion – launched Gender Neutral Toilets

Working within the Recruiting Centre of Excellence (COE) defining the talent attraction strategy for the Operations and Technology (O&T) business. Key responsibilities include working with HR and Senior Business Stakeholders to ensure the most effective and efficient talent attraction policies, processes and practices to both hire and mobilise professional talent across 54 countries in EMEA.

Held multiple HR Business Partner roles over a 13 year period, including HR Business Partner to the Health and Public Service Senior Executive team, managing the HR strategy to successfully support the business objectives in line with global requirements. Responsible for HR matters across 7 client accounts, totalling 600 resources. Specialist skills include Talent Management, Performance Management, Leadership Development, Employee Relations, Team Leading and Project Management.