• Provide transportation for patients when needed. • Maintain sugar level, blood pressure, cholesterol, etc. • Manage medication, personal hygiene, and essential shopping. • Observe and record patients' statuses daily. • Assist patients in housekeeping. • Provide support in mobility around the house. • Manage the portable oxygen concentrator. • Teaching patients self-care and other duties.

• Managed 20 daily emails and customer service.• Processed 2-3 payments through different payment methods a day and assure it gets posted to the correct account.• Reviewed and process 150 awards and vouchers.• Prepared 12 DSHS and 12 City of Seattle invoices and calculate revenue.• Generated and mail monthly statements to 10 families.• Completed the account in ProCare to enroll the family.• Arranged 20 collection letters per month and ensure to follow the collections procedures.• Provided any data for Enrollment Coordinator, Program Site Managers, Regional Directors, etc.

• Conducted quarterly observations of staff or as otherwise directed to meet established standards.• Oriented and trained 10 staffs according to established standards.• Understood the responsibilities as a mandated reporter.• Established mentor/peer counselor role with all staffs in the program.• Assisted 4 main staff and 10 substitutes with developing educational and professional development plan.• Ensured teachers meet or exceed established criteria for in-service training.• Effectively scheduled staff and children into classrooms to meet target 40 labor hours and state required 1:15 teacher, student ratios.• Handled 4 classroom supplies are readily available.• Have a comprehensive understanding each classroom’s curriculum. Ensured each teacher effectively present enhance curriculum as needed to meet student’s developmental needs.• Planned and participated in staff meetings, center events, and parent/customer meetings as requested. • Enforced all general safety rules of center including fire and earthquake drills.

• Created weekly lesson plans that align with Seattle Public School standards.• Supervised 15 children, maintaining their safety.• Attended weekly staff planning and meetings.• Engaged 15 children in enrichment activities.• Provided homework and reading support for each child.• Built strong and nurturing relationship with children their families.• Positive communication with parents, team members, program specialists, and school staffs.• Maintained organization and cleanliness of program site.• Assisted in positive behavior management techniques when required.• Obtained required 10 hours basic trainings and on-going professional development yearly.

• Observed and recorded patients’ statuses• Maintained sugar level, blood pressure, etc.• Gave daily medication at specific times• Drove patients to doctor appointments

• Provided consistent one on one academic support to at risk high school students with a caseload of 20 students.• Identified and supported at risk youth through case management with a 90% success rate.• Coordinated college and career readiness events and equipped students with the skills to be successful after high school.• Co-facilitated a weekly pregnancy and dropout prevention class once a week